Has anyone ever tried to price bridge

[Masonmj84]

at WDW where you played by the rules (i.e., you tried to upgrade a used but unexpired ticket purchased from an authorized discount ticket broker, e.g., UT etc.,) but the CM's repeatedly refused to give you the benefit of the current gate price (even after, perhaps, asking to speak to a manager or trying different guest services locations)?

Just trying to figure out, with respect to price bridging, how common the occurence of rogue/ignorant CM's is and/or whether there's any correlation between not being allowed to price bridge in initial and subsequent attempted transactions (i.e., if you're not allowed to price bridge on attempt A, does that decrease your odds of being allowed to price bridge on attempt B, etc.?).

Also, are there times and locations that your odds are better at getting an informed CM than others?

Or is this just an utter crap shoot?

 

[chloelovesdisney]

I've had no problems, I go to guest services in the MK after entering the 1st day.

If they weren't bridging the ticket from the discounted price, I'd just say I changed my mind and leave to try again later.

 

[michelle06]

Would you mind explaining this to me? What is the difference in upgrading with the discounted vs full price? I thought, for example, if you purchased a 5 day ticket (regardless of price) and wanted to upgrade to a 6 day, they would just take the current 6 day price - current 5 day price = amount to upgrade. What other ways are there?

I just bought the 5 day deal on UT prior to the price increase hoping that when we go in a year, I could add days at $10/day.

Also, is there a price difference in upgrading prior to first use vs after first use?

Thanks!

 

[fflmaster]

Can someone explain why to do this? I don't understand why you wouldn't just buy the days you needed first.

I only see a couple of reasons: you don't have the extra money at time of original purchase or you don't know exactly how many days until down there.

Could someone tell me other reasons they do this?

 

[DebbieB]

Would you mind explaining this to me? What is the difference in upgrading with the discounted vs full price? I thought, for example, if you purchased a 5 day ticket (regardless of price) and wanted to upgrade to a 6 day, they would just take the current 6 day price - current 5 day price = amount to upgrade. What other ways are there?

I just bought the 5 day deal on UT prior to the price increase hoping that when we go in a year, I could add days at $10/day.

Also, is there a price difference in upgrading prior to first use vs after first use?

Thanks!

If they don't price bridge, you only get credit for the price you paid for the ticket so the difference will be more. So if you paid $250 for a 5 day from a discounter and a 6 day full price is $275, it would be $25 difference. If you use the ticket first, it is supposed to lock in the full price, not the discounted price you paid.

 

[999DoomBuggies]

I would hope that disney is willing to bridge the price.

 

[MOM POPPINS]

We have bridged many times and we have only been denied once at Animal Kingdom. We always now bridge at Hollywood Studios.. just seems to work for us.

 

[lucyem]

We price bridged twice.

1. Inside MK at the Town Hall/guest services. CM basically said I was making it up. I stood my ground and he eventually got an OK from a supervisor out back for "just this one time".

2. Two days later I had to price bridge the rest of the family. I went to the ticket booth right outside of MK. I had a CM in training with a supervisor helping her. I said price bridge and the supervisor walked her through it and we were done in just a couple of minutes.

 

[phdhycster]

Could someone explain this better? I think I may be in this situation for the next trip but didn't know there would be an issue involved

 

[MOM POPPINS]

By the way I take a copy of this price bridge information from Chesmire Figment on the sticky. I keep a copy on my phone in case I need to refer to it at the counter.

If you purchased your MYW ticket at a price less than the current gate selling price for that ticket (such as from a discounter/broker or Advance Purchase) and you wish to do any upgrade, Disney will not penalize you for the discount provided the ticket has been used. Due to the vagaries of Disney Math, WDW Ticket Operations "sells" tickets to Walt Disney Travel Company at wholesale. So if you have a package which includes tickets, these are considered to be discounted and can be price-bridged for upgrading.

We will make an "intermediate" ticket at the current gate price, charging the difference between your old ticket and the intermediate one to an internal voucher account. Then we will take the intermediate ticket, which is at the current gate price, and upgrade it with the additional days and/or options you want, and you will only be charged for the differences in the current gate price plus tax. Note if you had paid full current gate price for your old ticket the intermediate step is not done.

 

[stargazertechie]

at WDW where you played by the rules (i.e., you tried to upgrade a used but unexpired ticket purchased from an authorized discount ticket broker, e.g., UT etc.,) but the CM's repeatedly refused to give you the benefit of the current gate price (even after, perhaps, asking to speak to a manager or trying different guest services locations)?

Just trying to figure out, with respect to price bridging, how common the occurence of rogue/ignorant CM's is and/or whether there's any correlation between not being allowed to price bridge in initial and subsequent attempted transactions (i.e., if you're not allowed to price bridge on attempt A, does that decrease your odds of being allowed to price bridge on attempt B, etc.?).

Also, are there times and locations that your odds are better at getting an informed CM than others?

Or is this just an utter crap shoot?

I had an epic failure of a price bridging experience (UT 7 day NE with WPFAM to an AP renewal) at animal kingdom. It ended up involving all of AK guest relations, management, an off duty police officer who happens to work in the ticket fraud decision, and 4 more attempts on 4 other days to no avail. They also basically voided out my tickets and reissued them as comps, making it impossible to upgrade them.


UT stepped up to the plate and refunded my entire purchase price.

Moral of the story- don't do it at AK

 

[dandave]

I'm surprised Disney would give credit for something not paid in the first place. I can't think of any other business that would refund more than was paid for an item during an exchange.

 

[circus4u]

We did it at guest services in downtown Disney last month. Unused UT tickets purchased last year. Took them to guest services to add park hopper option and he told us he had bridged the tickets so we only had to pay for the park hopper option. The next day, we went to Epcot and decided to get annual passes using the same tickets. nO PROBLEM.

 

[chloelovesdisney]

I had an epic failure of a price bridging experience (UT 7 day NE with WPFAM to an AP renewal) at animal kingdom. It ended up involving all of AK guest relations, management, an off duty police officer who happens to work in the ticket fraud decision, and 4 more attempts on 4 other days to no avail. They also basically voided out my tickets and reissued them as comps, making it impossible to upgrade them.


UT stepped up to the plate and refunded my entire purchase price.

Moral of the story- don't do it at AK

Egads, nightmare scenerio.

 

[chloelovesdisney]

We did it at guest services in downtown Disney last month. Unused UT tickets purchased last year. Took them to guest services to add park hopper option and he told us he had bridged the tickets so we only had to pay for the park hopper option. The next day, we went to Epcot and decided to get annual passes using the same tickets. nO PROBLEM.

Sounds like you got very lucky, they always say on here you need to use the ticket once or you will only get credit for the price you paid, not the current value.

 

[cigar95]

Could someone tell me other reasons they do this?

Third reason - discount is larger on one ticket than on another, so you buy the one with the larger discount and upgrade it to the one you really want.

(Best-known case of this is for those wanting to buy an annual pass, for which the third-party sellers don't even have.)

 

[Disney_Princess83]

There are countless posts that appear on the boards about this every month. The main thing is, know exactly how much you should be charged before you approach Ticketing. If the figure the CM gives you does not match your own, stand your ground. As long as the tickets have been used at least once, they should be bridged to the current gate price. Ask to see a manager or step back and try another CM somewhere else.

Trying a second and third time does not mean your chances aren't better or worse. It's just about the CM you get who might not even know how to price bridge or even that it's offered.

at WDW where you played by the rules (i.e., you tried to upgrade a used but unexpired ticket purchased from an authorized discount ticket broker, e.g., UT etc.,) but the CM's repeatedly refused to give you the benefit of the current gate price (even after, perhaps, asking to speak to a manager or trying different guest services locations)?

Just trying to figure out, with respect to price bridging, how common the occurence of rogue/ignorant CM's is and/or whether there's any correlation between not being allowed to price bridge in initial and subsequent attempted transactions (i.e., if you're not allowed to price bridge on attempt A, does that decrease your odds of being allowed to price bridge on attempt B, etc.?).

Also, are there times and locations that your odds are better at getting an informed CM than others?

Or is this just an utter crap shoot?

 

[Disney_Princess83]

Can someone explain why to do this? I don't understand why you wouldn't just buy the days you needed first.

I only see a couple of reasons: you don't have the extra money at time of original purchase or you don't know exactly how many days until down there.

Could someone tell me other reasons they do this?

Disney doesn't offered discount tickets purchased directly from them. However you can purchase tickets from an authorized ticket dealer, save up to $60 dollars and then come to WDW and price bridge to an AP or another type of ticket.

 

[circus4u]

We did it at guest services in downtown Disney last month. Unused UT tickets purchased last year. Took them to guest services to add park hopper option and he told us he had bridged the tickets so we only had to pay for the park hopper option. The next day, we went to Epcot and decided to get annual passes using the same tickets. nO PROBLEM.

 

[Missyrose]

If they don't price bridge, you only get credit for the price you paid for the ticket so the difference will be more. So if you paid $250 for a 5 day from a discounter and a 6 day full price is $275, it would be $25 difference. If you use the ticket first, it is supposed to lock in the full price, not the discounted price you paid.

Just to tweak this a bit, Disney has no idea what someone bought the ticket for from UT or other resellers, the only number in the history will be what UT paid for the ticket in the first place, which will be considerably less than what you paid UT.

I've upgraded UT tickets countless times and had no problems, but the key is knowing EXACTLY how much you should be paying. Ask the CM to price it out before doing anything to the ticket and if the numbers don't match up (and the CM is unwilling to make them match correctly), simply ask for your ticket back and say you need to think about it. Go to another ticket window or guest relations office.