Has anyone ever had a TA cancel their dining reservations?

[irishmomma1029]

Transfering agencies. First agent told me that if I cancel my reservation with her she will go and cancel all of my dining reservations.

 

[supersnoop]

Yes, there have been a number of cases where TA's cancel any dining reservations that they made for you. It's an agency policy.

 

[samsteele]

There was a thread about this last year . . . think it happened during last summer, too.

 

[MakiraMarlena]

that doesn't sound unfair. You withdraw your business, you don't profit from the work they did for you. Only issue might be if you want to withdraw your business because the TA is doing a lousy job.

 

[supersnoop]

There was a thread about this last year . . . think it happened during last summer, too.

There was one in the last couple weeks. A new poster was asking how long it takes before reservations are released because her TA had cancelled them and she wanted to pick them back up. But she was too late.

 

[Confederate Scott]

It seems reasonable that the TA can cancel reservations they made on your behalf. I wonder if you could make a new reservation on your own and have Disney transfer the dining reservations under your existing reservation to the new one. I doubt it but it might be worth inquiring about.

 

[Sargeant Tibbs]

I would create a new account, transfer your ressies over like we do here on the cancellation boards - have one person cancel while another rebooks each ADR in the new account. That's the only way I can see getting around this.

 

[brinkley07]

Did they book them with your MDE? Could you change your password to keep them out? I believe there was a thread with a TA asking for a person's password to book all reservations through the poster's MDE and wanting the password to her account, so I'm not sure if that is what they did with you and changing a password would be a way around having to fully re-book.

 

[Sargeant Tibbs]

Did they book them with your MDE? Could you change your password to keep them out? I believe there was a thread with a TA asking for a person's password to book all reservations through the poster's MDE and wanting the password to her account, so I'm not sure if that is what they did with you and changing a password would be a way around having to fully re-book.

I had thought about suggesting this too, but if the travel agent has the confirmation numbers for the reservations and all of the OPs personal information, what's to stop him/her from calling and cancelling?

 

[Nancyg56]

I understand why the TA's do this, but holy horrible!

OP- unless you have a very good reason for changing TA's, I would reconsider.

 

[Atari2115]

i wonder if you could call Disney and have them notate your account to not allow phone cancellations and then change your MDE acct info? So crazy! I wouldn't think anyone would be that cold hearted LoL

 

[jtowntoflorida]

Yeah, I think it's a horrible policy for travel agencies to have. Then again, I use a TA but still do my own dining reservations. I'd never give anyone a password to an account like MDE, TA or not.

 

[supersnoop]

i wonder if you could call Disney and have them notate your account to not allow phone cancellations and then change your MDE acct info? So crazy! I wouldn't think anyone would be that cold hearted LoL

I think it's pretty cold hearted to have someone do all that work for you and then stiff them on their commission.

 

[ldauksch]

I think it's pretty cold hearted to have someone do all that work for you and then stiff them on their commission.

But not all TAs are created equal. And some people have COMPLETELY different experiences even using the same TA. I'm going through that right now. I booked with a TA that was recommended by a friend/previous co-worker and she had a great experience with her and I'm just not. I've considered canceling or switching to a different TA but she's such a nice lady and I hate to hurt people's feelings so I end up doing most things myself but certain things I can't do on my own, like make a payment or check on my MDE reservation and when I have a TA that doesn't get back to me for over a week and counting it does get frustrating. So I can understand wanting to switch if your TA isn't making your trip a priority but it would really suck to lose those reservations.

 

[MSalinaro]

=(

 

[supersnoop]

But not all TAs are created equal. And some people have COMPLETELY different experiences even using the same TA. I'm going through that right now. I booked with a TA that was recommended by a friend/previous co-worker and she had a great experience with her and I'm just not. I've considered canceling or switching to a different TA but she's such a nice lady and I hate to hurt people's feelings so I end up doing most things myself but certain things I can't do on my own, like make a payment or check on my MDE reservation and when I have a TA that doesn't get back to me for over a week and counting it does get frustrating. So I can understand wanting to switch if your TA isn't making your trip a priority but it would really suck to lose those reservations.

If they did a good enough job to book ADR's that you want to keep, then they probably deserve to get paid.

 

[MakiraMarlena]

Dining reservations are not linked to your room reservation. You have to cancel them independently. So you can't have them transferred to a new room reservation.

If the TA has the confirmation number, they can call WDW to cancel. If you let them make the dining reservations, then they have that number.

 

[purple figment]

i wonder if you could call Disney and have them notate your account to not allow phone cancellations and then change your MDE acct info?

It won't work. If you try calling Disney they will not speak to you because the TA owns the reservation so anything in regard to the reservation has to go through the TA.

 

[Atari2115]

I think it's pretty cold hearted to have someone do all that work for you and then stiff them on their commission.

If they are considering switching there's probably a good reason. Why would you switch of the TA was doing an amazing job? The TA should own up to whatever it is that's making that person want to switch. If the person has no good reason, while it sucks even if I was loosing commission I wouldn't want to stoop to the same level by trying to spite my customer.