As for the prev posters that have had their strollers taken - the gall of some people. I will just never understand. I wouldn't blame CM's overseeing the area for not noticing though. They can't possibly keep track of which one belongs to what family and if someone nonchalantly walked up and took a stroller they would probably just assume it belonged to them. (not trying to insinuate that the pp did blame them but just an observation).
I agree, but in the heat of the moment, on the first day of your trip, with a tired, crying 3 year old, it is hard not to blame the two CM's standing there. We were frustrated that we were now out our stroller and they were seriously confused on if they could help us. How about going and getting us a
rent a stroller? I didn't think that was too much to ask for. Our kid was heavy, we had two other small kids with us, they were all crying, it was hot and now we had no place to put him. I suggested that they call a manager, and after a lot of time had passed, they did. The manager immediately gave us a slip to go back to the front of the park to get a stroller for the rest of the night. He actually offered to go have one of the CM's get it for us, but we went ourselves since we were going that way. Now looking back I can be calm, but believe me, at the moment I was anything but. This little theft cost me not only aggravation and time, but $75. I went to go buy another stroller at
Walmart. The road was closed, I can't remember why, and I only knew one way to get there that the hotel gave me. I instead stopped at a Carter's outlet that I accidently found. They had umbrella strollers for a mere $35, if you spent $40 in clothes. So there I was buying $40 in socks, underwear, etc. because I couldn't find anything I liked. It was at the end of the summer so the selection was slim. I remember thinking "what a rip off, a $75 cheap umbrella stroller!" Again, looking back, this wasn't that big of a deal. But at the time, it was. The kids wanted to go to the parks that next am but we couldn't without a stroller. Our youngest hated the rent a strollers and cried his head off so I had no choice but to go either get another stroller or take him back to the park and let him cry it out in a rented one. Rented by us now, because Disney said they could only "give" us the one for the rest of the day/night the day before when the theft occurred. We didn't want him to cry it out on vacation. Different story if we were at home and he was getting used to something new. It would have been cruel at "The Happiest Place on Earth!" It would have ruined it for the rest of the kids as well. It just wasn't a good situation because someone else was selfish and took the stroller that we bought.