Harry Potter Opening confusion

[Sphyrna]

I can see your point, especially given that the HP packages were originally advertised for May 28. If someone thought the breakfast and commemorative ticket weren't worth the extra money and just booked a regular package I could understand how they could be upset or worried. But I'm confident Universal will do the right thing. Maybe I'm biased since I got to enjoy a soft opening of IOA.

 

[WaltD4Me]

I don't understand what people are so upset about or how this is a BIG mess. Universal said it would open Spring 2010. The June 18 Grand Opening is technically still Spring. And it is just that, a GRAND Opening. That doesn't mean it won't be open sooner. That's the big press day. I wouldn't be surprised to see soft openings in May and it fully open early June. It would be nice if Universal would announce more, but you can't really blame them. There's still so many factors that can cause a delay. If they announced a date and couldn't meet it THAT would be a BIG mess. Hopefully we'll find out more as the big day approaches.

The problem is Universal didn't have their story straight for their booking CSR's. So when people called and booked they were told they could get into HPW as resort guests, then the HPW packages became available and those same people called back to re-bok the HPW packages and were told they didn't need the package, so they kept their original reservation and now it seems that won't get them into HPW. (at least that is mostly what I've been reading the big complaint is) And I completely understand, if I had booked, the only reason I would have was for HPW, if I had a resort ressie that I was told would get me into HPW and now I can't change my vacation date and can't get into HPW I would be upset.