I also was on the 3/2 cruise and they did take reservations. It was done at the gazebo by the goofy pool on Sun, Mon and Thursday. Sunday was all booked up, but they told me to come back at 9:00 am Monday. I got there at 9:00 am, no one was there, asked a cm and they said it was changed to 10:00. We went back around 9:30 and the braiders arrived 10:00 am. There were about 5 or 6 other girls waiting also and they took all our reservations (my dd had to go back at noon). Carla did her hair which came out great. People were coming up when my dd was getting braided and the braiders told them they were booked up for the day to come back thursday morning to make reservations.