Wow! So glad to hear you and your loved ones are safe.
Did you know the actual reason for the fire occurrence. Is it a short circuit from the microwave?
I guess to file an insurance claim, they need a neat description of the occurrence of fire and an estimate of total damage that occurred. After all the filling processes such as inspection, documentation and image uploads, we need to fix the house back to normal. Hopefully, this process will be stressful and time taking. So we need expert fire and smoke restoration technicians to make the work as smoothly as possible. Since the presence of smoke inside the house will affect our health.