Grosvenor, bankruptcy and Priceline

Bea

DIS Veteran
Joined
Feb 16, 2000
Messages
524
We are going to WDW in March 2005. If we won Grosvenor on priceline and if the reports are correct, that they filed for bankruptsy protection, what happens to our priceline reservation if they declare bankruptcy before we get there? Will priceline find us something else or just refund our money?
 
If it does close Priceline will offer you a choice of another resort (they will pick) or a refund. This happened when the Hyatt Orlando closed about 2 years ago. I wouldn't worry...Priceline will not just take the money & give nothing to you.
 
Maybe we have bad Priceline luck but this has happened to us twice... we had a priceline reservation at a hotel that closed (once at the Hyatt in Orlando and once in Chicago)....both times they gave us the option of refunding our $$ or moving us to another hotel. In Orlando I did not want the hotel they offered so I took the refund and rebid (got a better property anyways!!) and in Chicago they offered a hotel in a better location for us anyways so we just took the new placement.

Both times they emaile us to call customer service and it wasn't too big of a hassle...they were pretty nice both times. I figure you can't lose....worst case scenario, you don't like their replacement and you have to start over.

BTW, often when properties file for bankruptcy they will continue to operate, so you might be OK anyways.
 







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