Why do I feel like a different weight has been lifted from my shoulders each time I call Disney and take care of another part of my vacation? I just got off the phone with a wonderful CM that helped me make my flight reservations and tons of other things while I was on the phone. She talked to me like I was a really good friend. Not like she had to hurry me up and go on to the next guest. She even put in the reservations that it is our anniversary. 
