Hi all
I am new here and have only just found the UK boards.
We are heading off to AKL on March 16 for 15 nights with Virgin Atlantic. The other day when making priority seating bookings the CM on the phone suggested I ask Disney for an upgrade to my standard room at AKL as we were staying there for so long.
So last night I rang Disney central reservations and they offered me an upgrade to Deluxe Savannah rooms (we have infact booked 2 rooms as there are 7 of us going)for no extra cost. Having got all this sorted out they found that they couldn't change the booking as it was owned by Virgin.
Consequently I can't upgrade the room. Virgin can't upgrade the room as they don't even offer Savannah rooms.
Has anyone else had this problem, and have you got around it at all.
Thanx for your help
I am new here and have only just found the UK boards.
We are heading off to AKL on March 16 for 15 nights with Virgin Atlantic. The other day when making priority seating bookings the CM on the phone suggested I ask Disney for an upgrade to my standard room at AKL as we were staying there for so long.
So last night I rang Disney central reservations and they offered me an upgrade to Deluxe Savannah rooms (we have infact booked 2 rooms as there are 7 of us going)for no extra cost. Having got all this sorted out they found that they couldn't change the booking as it was owned by Virgin.
Consequently I can't upgrade the room. Virgin can't upgrade the room as they don't even offer Savannah rooms.
Has anyone else had this problem, and have you got around it at all.
Thanx for your help