How exactly do the gratuity amounts work?
We'll be arriving in August (4 of us) and have the dining plan.
I assume a bill where we have nothing extra would be $0.
Does it calculate the actual bill size - and give a suggested amount (is it 18% now?)?
If we had extras, I assume that amount would just be added to the other 'theoretical' amount and the gratuity would be calculated against that amount?
Do you actually write the amount of your gratuity - and it can just be charged to your room?
I have no problems with gratuities (18% is high compared to UK levels..) as long as the service is good. If you're not particularly enamoured by the service, are you still free to leave a lower amount or is that really bad? Speaking of 'really bad', what if the service was really bad - are you still obliged to leave one anyway? Hopefully that will never happen though!!
Thanks!