My husband and I have booked a lagoon view at the Poly for May of 2019...but I'm second guessing our choice. Our last trip we stayed at Kidani Village, and while it was amazing, it was extremely far away from everything. Our goal in this was to be near the monorail and to stay at a delux resort that feels a little closer to our favorite park (MK).
I feel like I've started to see some mixed things about the Poly. Is it worth it? Should we instead stay at the Grand Floridian? I'm hoping to hear some pro's and con's to both because I'm genuinely unsure of what we should do!
We have stayed at both and hands down I would choose GF over the Poly! Never did I think we'd be GF resort folks (always seemed a little over the top IMHO), however, every single stay we've had was amazing!
Pro's:
Location.... 1st stop to MK in the a.m.
Rooms...Very spacious and I don't believe there are any bad views
Service.... awesome - had a couple of minor hiccups and Mgt. took care of swiftly / Sugar Loaf CL: one of the best on Disney property IMHO
Restaurants... GF Cafe, Narcoosee's, Citrico's, even their quick service restaurant- all very good
Lobby... awesome place to sit back and take a break while listening to the band
Shopping... nice shops in this resort
Pool... really like the courtyard pool over their main pool
Cons:
last stop coming back from MK - although not sure I'd consider it a con when you're exhausted anyways
As for the Poly... While I know a lot of folks who love it there, we did not - we really wanted to, but definitely did not! Our first and only stay, we booked a CL room and our first night stay was just bad! We had a bad experience at Captain Cooks for lunch, terrible experience with the CL lounge, our room - we'll leave it as just BAD! and the pool was terrible as we could never find a spot as there were so many non guests taking up seats and CM's did nothing about it. Our first night was so bad, that we asked to be moved the next day and we were! Now I love O'hana and still like to visit the Poly - I just wouldn't stay there again! But I have several friends and family who do love it!!