Grand Californian at capacity this weekend.

GeneralTso

DIS Veteran
Joined
Aug 28, 2009
Messages
2,546
I got the nicest call from the hotel this afternoon doing what seemed to be a pre-check in. He told me the resort was at 100% capacity starting on Friday. He wanted to see if I had a problem changing rooms.

I told him I definitely did not want to have a room facing the front of the hotel. We had one of those rooms a few years ago for the marathon (husband was running) and it was just no fun. You look out onto the turnaround.

He told me that was not a problem.
Excellent customer service.
 
With the CP going on I'm not surprised one bit.

It's always nice when you receive those calls per-emptively alerting you of such conditions or trying to assist :)
 
Did he say if it would be to capacity all next week? We check in on the 10th.
 

Candlelight is Sat the 7th, and SUnday the 8th. We arrive Friday. My understanding is both DLH and GCH are at capacity for the weekend. (PP appears to have space...)
 
Good to know! I think I will motivate DH to get down there a little earlier than anticipated. I know we won't be able to get into our room until 4 at the earliest but at least they'll hopefully give us the desired location! Plus it'll give me time to gawk. :goodvibes
 





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