We just got back and had rented a car from National Emerald Aisle for the first time. It worked just as billed. We landed, got our luggage, and headed over to the Emerald Aisle and picked our car. We got a Pontiac Vibe, not exactly sure why except that my husband liked the way it looked. It was a little tight with a big stroller and two large suitcases but overall was a good car. We loaded up and stopped at the window on the way out. Took about 3 minutes to get out, but as we were leaving the lines had gotten quite long behind us, so I can see were it could take a bit longer depending on when you arrive. Drop off at the end of our trip was a piece of cake and I was billed exactly what I was quoted. I don't think I'd rent a car any other way after this experience.