Good Customer Service at CSR

[3 MEN AND A BOAT]

After arriving at CSR DW, DD(3), DS(18montgs),and myself walked up to the front to look around shop, etc. a nice lady (another guest) saw my daughter and gave her a ballon, we thanked her and thought wow that's nice. My daughter was so excited about her balloon, playing bouncing, you know being 3. Let her ballon slip away into the very tall atrium at the front. I told my daughter sorry but we can get her another later, as expected she cried, I mean she's 3 and lost her ballon. A nice CM caught up to us and ask for our room number so that he could return her balloon after they retrieved it. Minutes later they called our room and said a surprise was on its way, yep the same young CM brought her her balloon back. Just thought I'd share an experience that made my daughter very happy.
She loves her balloon.
Paul

 

[Olaf63]

They are very good at CSR

 

[lustergirl]

Nice.

 

[PK Disney Dork]

We spent this past week at CSR for the first time and I'll have say that it is now our "baseline" resort.

Every cast member was fantastic and we found the resort overall to be so peaceful and relaxing. We are planning on becoming DVC owners, but if before we do it'll always be CSR or The Poly.

 

[vikster1]

I love stories like this.

 

[disneyworldtraveler]

We spent this past week at CSR for the first time and I'll have say that it is now our "baseline" resort.

Every cast member was fantastic and we found the resort overall to be so peaceful and relaxing. We are planning on becoming DVC owners, but if before we do it'll always be CSR or The Poly.

Thanks for the post. It confirmed that CS is the right resort for us! Incidentally, how do we get our photo on DIS. Registered today for the forums but couldn't find out how to do it.