Going to SSR in 30 days and very uneasy about the reports we have heard

[twinand01]

Well we are heading to SSR for the very 1st time and to be honest I have heard so many reports about mousekeeping, room thieft, car thieft, a lady being mugged on the way back from Down town Disney, 7pm check in times, etc.. Our family is uneasy. I am going with a positive attitude and will have a great time. I am taking all the precautions that I have read and will learn from others I hope.
I am sure that others have gone recently and have had a smooth ride.
I will let y'all know when we return and a great report!!

 

[PADISFAM]

7pm check in times??? what's up w/ that?? We are in the process of buying SSR as Newbie DVC members......... this makes me a bit anxious. Help anyone.

 

[tjkraz]

Without even bothering to address specifics, there are between 800 and 1200 families enjoying Saratoga Springs at any given time and the resort has been open for 3 1/2 years. The number of incidents reported is in no way representative of the experiences shared by the overwhelming majority of resort guests. And that's true of any Disney resort.

Few people take the time to post "just got back from ____ and everything was perfect."

 

[Muushka]

I got back from SSR last week and everything was perfect!

Really, a great resort. There are times that I prefer to live in LaLaLand. Like when I am going on vacation. I don't like to think that the worst is going to happen to me. And thankfully, it usually doesn't!

 

[PADISFAM]

thank you- this makes me feel better. I found a tread for SSR lovers- so I'm hangin' out over there.

 

[KevGuy]

Wow you must be reading some outdated threads, I never hear anything like that in recent memory. SSR rocks and is awesome!!

 

[pirateparrot]

I have stayed at SSR 5 or 6 times and other than very minor issues that were quickly resolved or were not serious enough to worry about except to report at checkout for the next guest (light bulb etc.) it is wonderful. I would gladly take guests there and would not be worried about the stuff you may have read here.

 

[dvcnewgirl]

I love SSR, I think it is beautiful, great pool, etc. I have never had a problem there. Good Luck! Also it is the only resort that I have ever checked in that usually has a room for me on arrival.

 

[lovinthemouse]

We stayed at SSR over spring break this year and it was awesome. Check in was a breeze. The pool was great. It is a large resort, but that was not even any big deal for us. We are going back for New Year's in a couple of months and are very excited to stay there again. Have a great trip

 

[NemoMOm]

We were there in Feb and will be there again in 3 days. The check-in time is 4p.m. I believe. As far as everything else it is an amazing resort. I had told DH all the horrible things I had read about about SSR so he would not be disappointed. It was our 4th day at the bus stop and he looked at me and said "Why don't people like this resort again?" After I told him said it was so beautiful and relaxing that he loved it. I agree.

 

[HUFF590]

We have stayed at SSR 7 trips now, and it has been perfect.

 

[maraki527]

Isn't check in time for all the dvc resorts like 3 or 4 pm?

I got in early when we were at SSR this past spring and was able to check in at 10:00 in the morning...It just depends on the room category that you are in.

 

[Twingle]

We've stayed at SSR three times, leaving for number four in six days! We love it there

Never had a problem with theft, but, we don't drive there so we don't leave things in our car, and anything that I would be concerned with theft wise I put into the safe.

The only time I've had a check-in after 7p.m. is when I've arrived after 7p.m. This past June we arrived around 9:00 a.m., and they had a room ready for us.

I'd not heard about the mugging, but I walk to Downtown Disney almost every night during our trips, and the walkways that you are SUPPOSED to use are very well lit. That being said, there are walkways that you are not supposed to use after sunset - because they are dark. Also, I always walk with someone, usually my Mom or DH.

Now, that being said, our first trip to SSR in December '05 started out not that great, but once I talked to a manager and my DVC rep, things got straightened out in a hurry. IF anything comes up, speak up right then, not when you get home. No flames please, but if something happens at your resort (and I'm not talking theft or mugging here, I'm talking rude front desk staff for example), tell management. If management doesn't care, contact DVC, because our rep sure cared! Both the manager and our rep were AWESOME, and really came through for us. It helps no one if you wait to compain until you get home.

 

[TiffanyW1]

Well we are heading to SSR for the very 1st time and to be honest I have heard so many reports about mousekeeping, room thieft, car thieft, a lady being mugged on the way back from Down town Disney, 7pm check in times, etc.. Our family is uneasy. I am going with a positive attitude and will have a great time. I am taking all the precautions that I have read and will learn from others I hope.
I am sure that others have gone recently and have had a smooth ride.
I will let y'all know when we return and a great report!!

I totally understand where you are coming from. We recently bought at SSR & feel it was a mistake. I don't think we will ever actually stay there & never be able to take advantage of the 11 month booking perk I am just too scared after reading about the bad things that have happened there & the "gang-like presence" I read about at Downtown Disney.

 

[jpolak]

Stayed at SSR in Feb. and loved it!! My only complaint was I that I gained five pounds from eating those amazing chocolate chip cookies they bake at AP.

 

[Twingle]

I totally understand where you are coming from. We recently bought at SSR & feel it was a mistake. I don't think we will ever actually stay there & never be able to take advantage of the 11 month booking perk I am just too scared after reading about the bad things that have happened there & the "gang-like presence" I read about at Downtown Disney.

I'm so sorry you feel like that, especially after making your purchase. You should try to stay there at least once, you may be surprised.

The news on the DisBoards at times can be very like the news you see on television every night. Good news rarely makes it, the bad stuff always does.

The only gang-like presence I've ever seen is the hordes of shoppers at Downtown Disney.

 

[dvcnewgirl]

I totally understand where you are coming from. We recently bought at SSR & feel it was a mistake. I don't think we will ever actually stay there & never be able to take advantage of the 11 month booking perk I am just too scared after reading about the bad things that have happened there & the "gang-like presence" I read about at Downtown Disney.

I am sorry you feel that way also, I understand because I bought at BWV sight unseen and I really wish I had gotten something else but I have been able to use the points at other resorts. SSR is one of my family's favorites. I hope things work out for you!

 

[DVC Grammy]

One other nice thing about SSR is that any time we've stayed there, we always notice that the CMs are some of the friendliest and most welcoming among the various DVCs in WDW!

 

[ChelleinNC]

We stayed at SSR in June and decided to buy while we were there. We arrived around 10am Sunday morning and our room was ready. Every CM we encountered there was great, helpful, friendly. We only had one issue with our room, one afternoon the power went out in half of our studio. Called for maintenance and they came down in no time flat. Seems a circuit breaker tripped in the 1br unit. Other than that, everything was great.

We were there at the time of the alleged "carjacking" at DTD. From the moment it was reported on the news something didn't seem right about it and within a week it was shown to be a false report. As far as a "gang presence" at DTD, what we saw and heard while we were there was that Disney was cracking down on local teenagers that were loitering in groups around DTD and making people feel uncomfortable. Never did I feel unsafe or threatened. That's not to say that bad things never happen at WDW, but as a former CM, I know that Disney security is so much more that what you see in the parks.

I'm sorry to hear that anyone feels they made a mistake buying or staying at SSR because of a few bad reports. It really is a wonderful resort, as are all of the Disney Resorts!

 

[Big J]

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