SeattleTink
DIS Veteran
- Joined
- Apr 30, 2008
- Messages
- 563
I just have to tell you how impressed I am with this company.
A few weeks ago I ordered 8 day hoppers for our upcoming trip. First off, the 8 day hoppers are hard to find, so I am thankful that they sell them.
Then unexpectedly we received 4 lanyards and Buzz Lightyear pins last week...I didn't even know we were going to get those!
Today I called to get breakfast vouchers for Goofy's Kitchen. For some stupid reason I thought I could get a better deal by using my AAA card, well I was wrong. Price at the door is $37.19, and AAA would get me 10% off. Which would be $33.47. GetawayToday's price is $26.50. A much better deal.
So, I called since we are leaving on Sunday. The gal was so very nice and helpful. I placed my order and it was a breeze. The looked me up in the computer, they still have my credit card on file, and she just added our 4 breakfast tickets.
Then...she verified my name on my credit card and the reason she did this is because you have to have the same name on the card as what your reservation is under, otherwise they won't give you your tickets. I go by my nickname not my official name...so the name they had my reservation under was different than my credit card. So she changed it to match my credit card. I'm sure that saved me 10 minutes or more at the ticket booth!
They have wonderful customer service. She even offered the Disney Dining phone number (even though I already have that covered).
I wouldn't hesitate to call them again.
A few weeks ago I ordered 8 day hoppers for our upcoming trip. First off, the 8 day hoppers are hard to find, so I am thankful that they sell them.
Then unexpectedly we received 4 lanyards and Buzz Lightyear pins last week...I didn't even know we were going to get those!
Today I called to get breakfast vouchers for Goofy's Kitchen. For some stupid reason I thought I could get a better deal by using my AAA card, well I was wrong. Price at the door is $37.19, and AAA would get me 10% off. Which would be $33.47. GetawayToday's price is $26.50. A much better deal.
So, I called since we are leaving on Sunday. The gal was so very nice and helpful. I placed my order and it was a breeze. The looked me up in the computer, they still have my credit card on file, and she just added our 4 breakfast tickets.
Then...she verified my name on my credit card and the reason she did this is because you have to have the same name on the card as what your reservation is under, otherwise they won't give you your tickets. I go by my nickname not my official name...so the name they had my reservation under was different than my credit card. So she changed it to match my credit card. I'm sure that saved me 10 minutes or more at the ticket booth!
They have wonderful customer service. She even offered the Disney Dining phone number (even though I already have that covered).
I wouldn't hesitate to call them again.