Germany Cancelled

AddictedtoTravel

Earning My Ears
Joined
Jul 29, 2010
No words :( I just was informed that our August Germany trip has been cancelled due to low numbers, evidently there were only 6 guests confirmed.

They cancelled after the final payment. I waited to book airfare and pre night hotel until after the final payment thinking that, idk it would be a go. I guess I should have called to see how many were confirmed prior to booking the airfare/hotel. At some point you just have to take the leap though. Crazy :(
 

*WDW*Groupie*

DIS Veteran
Joined
Oct 2, 2006
I'm so sorry to hear this. I agree, cancelling after PIF is a really lousy thing to do. I hope you are able to jump on another adventure and that ABD refunds any airline fees that you incur.
 
  • sayhello

    Have Camera, Will Travel
    Joined
    Oct 28, 2006
    No words :( I just was informed that our August Germany trip has been cancelled due to low numbers, evidently there were only 6 guests confirmed.

    They cancelled after the final payment. I waited to book airfare and pre night hotel until after the final payment thinking that, idk it would be a go. I guess I should have called to see how many were confirmed prior to booking the airfare/hotel. At some point you just have to take the leap though. Crazy :(
    That is so sad! Usually, if they are going to cancel a trip due to low numbers, they try to do it before PIF date. I wonder if someone cancelled last minute? I'm so sorry to hear this. Have you talked to them yet? Can you move to a different week? ABD will totally work with you to get your airfare and pre-night hotel re-booked, and will absorb any penalties/extra cost, even if you didn't book it through them. They should also reimburse you if you can't re-book and have to cancel everything. But I get it. It's not just about the money. :(

    Sayhello
     
    Joined
    Aug 13, 2004
    We had ABD cancel a trip on us and they waited to just a couple of weeks before PIF. We were ready to pull the trigger on flights as well and glad we didn't. Good luck on recovery of airline fees, hope it goes well. Keep us posted on any challenges.
     

    2-pointdoe

    Mouseketeer
    Joined
    May 22, 2015
    oh man that sucks!! Germany was on our list for next year but the Dachau concentration camp age moved from 12 to 14 so we have to put off until at least 2022.
     
  • Chirple

    DIS Veteran
    Joined
    Sep 30, 2009
    I'm so sorry. I hope that you are able to either reschedule or get a refund with little to no impact on your wallet. These trips are not inexpensive.
     

    laceltris3

    Mouseketeer
    Joined
    Oct 23, 2013
    oh man that sucks!! Germany was on our list for next year but the Dachau concentration camp age moved from 12 to 14 so we have to put off until at least 2022.
    I cannot express how much I disagree with this policy. We lived in Germany when I was a child and I was 7 when we visited Dachau. That is a decision that should definitely be left up to parents and raising it to 14 is ridiculous.

    Also, it sucks how ABD conducts trip cancellations. I would also be incredibly disappointed.

    I am looking forward to out first ABD in June, but I just cant deal with the extra expense AND the customer unfriendly policies combined for future trips.
     

    Lulu27

    Mouseketeer
    Joined
    Dec 19, 2015
    That is so awful! I hope you are able to get something else planned. Keep us posted!
     
  • Donalyn

    DIS Veteran
    Joined
    Jun 2, 2008
    OP - I'm so sorry that this is happening to you. (And fear of this was the main reason that we booked flights with ABD too.)
     

    fmtx

    Earning My Ears
    Joined
    Feb 21, 2013
    Your travel agent can check the ABD guaranteed departure program list for adventures that are guaranteed not to be cancelled within 70 days of departure.
     

    vakamalua

    DIS Veteran
    Joined
    Jul 2, 2009
    Your travel agent can check the ABD guaranteed departure program list for adventures that are guaranteed not to be cancelled within 70 days of departure.
    Are there Guatantee Departures for every itinerary? Is there a list on the ABD website?
     

    sayhello

    Have Camera, Will Travel
    Joined
    Oct 28, 2006
    Are there Guatantee Departures for every itinerary? Is there a list on the ABD website?
    No and no. It's a huge mystery. Nobody knows why any particular departure is guaranteed vs another departure, and the information is NOT on the website. I know your TA can get the current list from ABD. You might be able to get the current list if you called ABD. The fact that ABD is not very transparent about this is a frustration for a lot of us.

    Sayhello
     

    vakamalua

    DIS Veteran
    Joined
    Jul 2, 2009
    We were considering booking but I think their cancellation policy (e.g. losing 10% deposit after 14 days) and their last minute trip cancellation policy after PIF date if they don't meet the minimum will keep us from booking with ABD. There are fabulous high end companies that we have traveled with that are much more customer friendly.
     

    lpm23

    Mouseketeer
    Joined
    May 1, 2017
    you don't lose your deposit- you can move it to another trip. What companies will actually just give you back your deposit? I haven't come across many.

    you can get info. on whether certain trips are guaranteed if you call ABD. We typically travel over school break etc. so usually don't have a problem.
     

    gypsy_at_heart

    DIS Veteran
    Joined
    Aug 3, 2016
    I cannot express how much I disagree with this policy. We lived in Germany when I was a child and I was 7 when we visited Dachau. That is a decision that should definitely be left up to parents and raising it to 14 is ridiculous.

    Also, it sucks how ABD conducts trip cancellations. I would also be incredibly disappointed.

    I am looking forward to out first ABD in June, but I just cant deal with the extra expense AND the customer unfriendly policies combined for future trips.
    I really don't understand this idea of hiding the lessons we should learn from history from children until they are already teenagers.

    I'm also surprised ABD does trip cancellation since many much more affordable companies offer guaranteed departures.
     

    sayhello

    Have Camera, Will Travel
    Joined
    Oct 28, 2006
    oh man that sucks!! Germany was on our list for next year but the Dachau concentration camp age moved from 12 to 14 so we have to put off until at least 2022.
    I cannot express how much I disagree with this policy. We lived in Germany when I was a child and I was 7 when we visited Dachau. That is a decision that should definitely be left up to parents and raising it to 14 is ridiculous.
    I really don't understand this idea of hiding the lessons we should learn from history from children until they are already teenagers.
    You do realize that the age limits are Dachau's policy, not ABD's?

    Sayhello
     

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