Genie+ question for tickets bought with Genie+ option

[PSUamanda]

We bought disneyland tickets with Genie+ through a 3rd party we've used before for WDW tickets and linked them to the app and made our park reservations.

I see my park reservations in the app but don't see anywhere on the app that says we already paid for Genie+.

I know you can't use Genie+ to start making LLs ahead of time or anything, I just want to make sure I know we have it when we get there and don't have to waste time in the morning trying to figure it out.

Anyone deal with this yet? Anything special I have to do to confirm the Genie+ part?

Thanks!

 

[Aladora]

We bought disneyland tickets with Genie+ through a 3rd party we've used before for WDW tickets and linked them to the app and made our park reservations.

I see my park reservations in the app but don't see anywhere on the app that says we already paid for Genie+.

I know you can't use Genie+ to start making LLs ahead of time or anything, I just want to make sure I know we have it when we get there and don't have to waste time in the morning trying to figure it out.

Anyone deal with this yet? Anything special I have to do to confirm the Genie+ part?

Thanks!

In the app, can you see your tickets? I loaded all 4 of ours into the app and they specify that they are 5 day hoppers with Genie+ service.

 

[PSUamanda]

O, ya, I do see now that the tickets do day "4 day ticket with Genie+ service" on them. So hopefully the Genie+ part will just start working after we scan in the first day.

 

[Disturbia]

I asked the same question in a chat as I don’t see anywhere in the app (looking at ‘my day’ 2 weeks away) that I purchased Genie+ (There is only a ‘purchase genie+ for today’ sign). Initially I was told I needed to make park pass reservations. I was able to do that after a few refreshes after purchasing my package. I also setup free Genie selections which all show up on ‘my day.’

I confirmed that I was able to setup park pass reservations (so system recognizes I have tickets). I was told I will have access to my tickets 4 days before checkin.

 

[BadPinkTink]

I'm just back from Disneyland. I bought 4 day 1 park tickets with Genie+ from Disneyland website. As soon as I scanned in each day, I refreshed the App and Genie was activated and the Lightning Lane options appeared.

 

[Disturbia]

I'm just back from Disneyland. I bought 4 day 1 park tickets with Genie+ from Disneyland website. As soon as I scanned in each day, I refreshed the App and Genie was activated and the Lightning Lane options appeared.

Did your tickets show up in the system 4 days before checkin?

 

[BadPinkTink]

Did your tickets show up in the system 4 days before checkin?

I booked my tickets direct with Disney, they were automatically added to my account as I was logged into my Disney account when I did the payment. They were there as soon as I did the payment.

 

[Disturbia]

I booked my tickets direct with Disney, they were automatically added to my account as I was logged into my Disney account when I did the payment. They were there as soon as I did the payment.

I booked my tickets directly on the Disneyland site but they’re part of a good neighbor hotel package, so the CM said I won’t see my tickets until 4 days prior, so no way to verify before that.

Costco offered a $145 gift card, but I’ve had issues securing reservation/ticket numbers to enter on MDE (WDW package) in the past so so chose to avoid them.

Hopefully there is no issue.

I did link my resort reservation (Home page has my resort info displayed) and book park passes but the Tickets and passes screen still doesn’t display the tickets: