Stayed here for 1 night with my mom, my moms friend and my daughter. We got a good rate that included parking and the resort fee, so I won't complain about all the extra fees people talk about.
The kids pool was under construction, nothing about this mentioned when we made the reservation or befoe we got there. This was a huge dissapointment as we had planned on just hanging out at the hotel. The adult pool was open for everyone...but it is very small for the size of the resort and I have never seen a pool so packed. We didn't even get in.
We wandered around and tried to do the "treasure hunt" with my daughter, but some of the kiosks were broken, so couldn't do that. Went to the game room and they have some very cool motion simulator type games...too bad they weren't working either!
Went to the bar in the Key West area and had a drink. They were about to have live music, so we hung out to see how that would be. Wow it was depressing. I'm not a fan of Jimmy Buffet or anything, but you'd think they would at least play something Key Westy or slightly upbeat. The fastest song they played was "Smooth Operater".
Ate dinner at the very expensive steak house. They were out of the lamb, it was not late and not busy...so I'm assuming they just didn't bother having any. The steak was ok but the sauces were all cold...not even warm.
The hotel rooms were very clean! The walls are very thin. We would hear the entire conversation next door and they were not talking loud at all. The atrium also appeared very clean. But if you look off of your balcony on the ledge below...you'll see tons of trash...yuck!
My moms friend had to call for help because her key wouldnt open the door, it took over 30 minutes to get someone there and that was after she called back and said she needed inside to get her insulin! She also had trouble opening the door, not sure what was wrong, but you had to push the door just the right amount while turning the knob to get it to open. Really, not good at all.
The staff we encountered were always super friendly.
Although it is beautiful, for the price, you can do much better than this hotel. We usually stay at Value resorts at Disney and will gladly stay there again rather than go back to Gaylord Palms.
The kids pool was under construction, nothing about this mentioned when we made the reservation or befoe we got there. This was a huge dissapointment as we had planned on just hanging out at the hotel. The adult pool was open for everyone...but it is very small for the size of the resort and I have never seen a pool so packed. We didn't even get in.
We wandered around and tried to do the "treasure hunt" with my daughter, but some of the kiosks were broken, so couldn't do that. Went to the game room and they have some very cool motion simulator type games...too bad they weren't working either!
Went to the bar in the Key West area and had a drink. They were about to have live music, so we hung out to see how that would be. Wow it was depressing. I'm not a fan of Jimmy Buffet or anything, but you'd think they would at least play something Key Westy or slightly upbeat. The fastest song they played was "Smooth Operater".
Ate dinner at the very expensive steak house. They were out of the lamb, it was not late and not busy...so I'm assuming they just didn't bother having any. The steak was ok but the sauces were all cold...not even warm.
The hotel rooms were very clean! The walls are very thin. We would hear the entire conversation next door and they were not talking loud at all. The atrium also appeared very clean. But if you look off of your balcony on the ledge below...you'll see tons of trash...yuck!
My moms friend had to call for help because her key wouldnt open the door, it took over 30 minutes to get someone there and that was after she called back and said she needed inside to get her insulin! She also had trouble opening the door, not sure what was wrong, but you had to push the door just the right amount while turning the knob to get it to open. Really, not good at all.
The staff we encountered were always super friendly.
Although it is beautiful, for the price, you can do much better than this hotel. We usually stay at Value resorts at Disney and will gladly stay there again rather than go back to Gaylord Palms.
