Future cruise desk?

[WB1971]

I read a report that they have done away with this on recent Fantasy sailings. “Go to the app, and book a placeholder.” Anyone confirm this? We always enjoyed talking to the advisor and seeing what cabins were available on what sailings, and always booked at least a placeholder, if not a live cruise. If this really is eliminated seems really short sighted.

 

[happycamper47]

I read a report that they have done away with this on recent Fantasy sailings. “Go to the app, and book a placeholder.” Anyone confirm this? We always enjoyed talking to the advisor and seeing what cabins were available on what sailings, and always booked at least a placeholder, if not a live cruise. If this really is eliminated seems really short sighted.

It is/was that way as part of the Covid mitigation, but that does not mean a "live person" won't return soon.

 

[Kwami]

The desks are still there and Disney hasn't announced any plan to use that space for something else, so I'd expect the future cruise staff to return in the future.

 

[Cheburashka]

I read a report that they have done away with this on recent Fantasy sailings. “Go to the app, and book a placeholder.” Anyone confirm this? We always enjoyed talking to the advisor and seeing what cabins were available on what sailings, and always booked at least a placeholder, if not a live cruise. If this really is eliminated seems really short sighted.

Agreed, I feel the same way. They aren't back yet, but I hope someday they will return. The desk is still sitting there empty.

 

[anricat]

What's also odd is that they've moved the DVC desk down to the atrium at a weird sort of kiosk on the Dream and Fantasy instead of having it at the actual DVC desk. I have no idea why.

 

[mmouse37]

Same with the Dream and Magic. No people at the desks. It has been that way since cruising restarted. Don't know if a live person will be back or not.

MJ

 

[Snowwhyt]

I don’t like to use my onboard account as my place holder. I want to use a gift card or separate card from my onboard account. No desk open on Fantasy and Magic this year both were lost and re-made by calling DCL customer service. If it wasn’t for people complaining that they lost hers I wouldn’t even known that mine was lost.