Fulton's Crabhouse

Originally posted by RickinNYC
My partner and I truly enjoy Fulton's. We haven't been there in the past couple of trips simply because of all the other overwhelming and terrific restaurants available. I did, however, make PS arrangement to dine there once again during our trip next month.

We've never had bad food or service. Then again, I readily admit that I usually order the least complex item: broiled lobster. Joe doesn't typically order much more then steak, pork/veal chops or lamb. Kind of tough to screw those up as well. Only once did I ever have anything remotely close to poor service. He was a bit slow and seemed oddly nervous.

I nipped it in the bud at the beginning by quietly speaking to the manager just so that he'd know I was aware that we might get bad service. By the by, I was NOT complaining to him by any means. I'm not that harsh! LOL. Anyway, he told me he was glad I said something, and then asked me whether I'd like a new table or new waiter. It seemed our server was brand spanking new, it was his first day, and we were his first guests.

Well, hearing that, Joe and I immediately started making mild jokes, getting him engaged in light conversation, assuring a higher comfort level. He did a great job and we tipped him well.

That's as bad as it ever got for us!

That's very kind of you. You handled a touchy situation quite delicately.
 
We have had several meals at Fullton’s. They were all lunches when they were not busy. So take that into consideration. We do have a tendency to interact with out wait staff. But have been lucky enough to been waited on by some of the nicest people. Better than some of the other sit-down restaurants in WDW. As to the food. My mother has this on her not to be missed list and we don’t. I have had one meal here that I was not happy with. Please understand that coming from the Pacific Northwest I am a fresh fish snob. Yes I say fresh, fresh, fresh. I am allergic to shellfish so there is a limited selection, but I manage.
 
If you are taking kids watch out for the upsell drinks. When we asked what kid drinks they had, they included like a $6.00 drink ! It was like a shirley temple, sprite with a cherry in a kids glass. I am sure that the cherry doesnt cost $3.00. Well when you have 2 kids , it really adds up. We didn't know it untill after we got the bill. The service was slow and bad but the food was great .
 


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