Fuel Surcharge Refund

Discussion in 'UK Trip Planning Forum' started by Sweet Pea UK, Nov 13, 2009.

  1. Sweet Pea UK

    Sweet Pea UK DIS Veteran

    Jan 20, 2007
    How strange - I submitted a claim for this a year or so ago and about 6 months ago I received a cheque for about £60 and then today I got another cheque for £20! I only had one flight on my form but there were 4 adults and a child who travelled on it. Just think its strange that I got 2 lots 6 months apart??
  2. wayneg

    wayneg Moderator Moderator

    Jul 24, 2003
    No reasoning at all to the refunds, they seem to do whatever they want, I still have at least 1 claim outstanding, recieved 2 cheques so far.
  3. kristieuk

    kristieuk DIS Veteran

    Mar 8, 2005
    I agree, it is so completely random. It would at least help if there was some sort of breakdown provided as to which flight / passengers the cheque relates to. I have no idea whether the cheque we received was for one flight or 3, 2 passengers or 4. It's nice to get though!

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