pixiedustaholic
DIS Veteran
- Joined
- Nov 29, 2008
- Messages
- 632
Frustrated with bank...(long)
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My DH is currently on furlough from his job. He is scheduled to go back to work on June 1st.
He called the bank that his truck is financed through to see if he could defer this month's payment to the end of the loan. This would help us out since he has yet to receive his 1st unemployment check. The rep on the phone looked at our account and verified that we have never been late, never deferred a payment and have been a customer for over two years. She said it shouldn't be a problem. That is, until she found out he is currently unemployed and then said she couldn't help him. He asked why and she said they don't provide unemployment insurance. They were willing to let him defer a payment if he still had a job and just wanted to skip but since he doesn't have a job and it would really help us out, the answer is NO.
This makes no sense to me. We are good customers and he was honest and they turned him down. If he had called them up and lied about being unemployed, it would have been fine.
Please, no flames b/c we CAN make the payment, it would just give us some breathing room if we could defer it since he has no check coming in this week and we don't want to dip into savings.
I'm just aggravated.
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My DH is currently on furlough from his job. He is scheduled to go back to work on June 1st.
He called the bank that his truck is financed through to see if he could defer this month's payment to the end of the loan. This would help us out since he has yet to receive his 1st unemployment check. The rep on the phone looked at our account and verified that we have never been late, never deferred a payment and have been a customer for over two years. She said it shouldn't be a problem. That is, until she found out he is currently unemployed and then said she couldn't help him. He asked why and she said they don't provide unemployment insurance. They were willing to let him defer a payment if he still had a job and just wanted to skip but since he doesn't have a job and it would really help us out, the answer is NO.
This makes no sense to me. We are good customers and he was honest and they turned him down. If he had called them up and lied about being unemployed, it would have been fine.
Please, no flames b/c we CAN make the payment, it would just give us some breathing room if we could defer it since he has no check coming in this week and we don't want to dip into savings.
I'm just aggravated.

and we're hanging on by a thread (aka my paycheck); I'm dreading the thought that I may have to call our bank and ask for the same thing.
My DH is being furloughed as well but his company is doing this weird thing so they won't be able to collect unemployment
BUT, I'm just glad at this point that we both have jobs.
