FP Planning Key Card (?)

[ww52]

Just looked at MDE and saw that besides the tickets for the 7 people in our party that need them, two of them have a FP Planning Key Card that expires the first day of our trip.

Now I THINK I know what this is and why - but curious if this makes sense.

Stay with me, this can be a bit of a bumpy ride if other threads I've posted are any indication.

We have 7 ticket holders.
Five of us have a five day hopper.
Two have four days left on a non-expiring hopper and a 1 day non-MK ticket.

When we hit the 60 day window, I did not notice this FP Planning Key Card. However, my son was doing the FP procurement.

We ran into a snag when we tried to get FPs for MK for everyone. The system would NOT allow it for the two that had the 0ne-day non-MK ticket.

Apparently the system got confused and for whatever reason didn't see or apply the 4 remaining hopper days. I can see that - how would it know how to apply the two different ticket types?

So I called, and after a <10 minute wait, the CM saw the issue but had to escalate. After about another 10 - 15 minutes, we were OK. (He stayed on the line to be sure - he was GREAT!)

Of course, we missed out on some of our choices but overall we did OK. No complaints.

But I wondered what they did? Just today I speculated that maybe they turned the 1 day non-MK to a one day ANY park. So I checked. Still the same - but that's when I noticed the two FP Planning Key Cards.

Coincidently(?) for the two with the 1 day non-MK ticket?

Or does this signify something else? That only those two people can make any FP changes?

Why does it expire the day the trip starts?

 

[anomamatt]

FP planning keys force open the FP booking window and they are added to an account when ticket media isn't allowing the window to open (for whatever reason, sometimes weird ticket combinations or legacy tickets don't open the 60-day window). I assume they set them to expire on the day your trip starts because they expect MDE to recognize your valid ticket media by then (and you will obviously be inside 30 days, making the need for the planning key moot).

 

[GADisneyDad14]

What @anomamatt said. Pretty common in certain unusual situations, such as what you have going on. I have one now due to an AP expiring mid-way through the trip which was not able to be renewed before the FP booking date, so Disney had to put the “key” on the account to let us book FPs.

 

[ww52]

Makes sense - thanks!