My biggest complant with it is that you lose control of the flights. After specifically telling my former TA that I did not want to book flights through Disney, she did so without telling me. hence, I was not informed of the--invariable--flight changes, got re-booked on a flight not to my liking when others that I would have liked better were available, had a problem reserving/paying for seats, and other issues. if you are flexible about times, connections, layovers, etc., then go thru Disney to save money. Just be aware of the pros and cons.