First Time to Disneyland - Service for Deaf people?

[jzuvic]

Hi -

We will be going to Disneyland during the week of March 20 - 24. Two members of family is Deaf and use ASL. What is your experience using Disability services? How long in advance do I have to book for ASL interpreter? Any information will be appreciated!! We are so excited!

 

[QueenDoOver]

I don't know the specific answers but I do know they will provide interpreters for certain experiences.

I did want to say that I happened to be in the Tiki room on Saturday which apparently was deaf awareness day and they were interpreting the show and it was the most amazingly beautiful show that I have experienced. I wish I had video taped it. Hey, maybe it's on youtube. Off to look.

I hope your trip will be fabulous.

 

[Corbisblue]

I don't know the specific answers but I do know they will provide interpreters for certain experiences.

I did want to say that I happened to be in the Tiki room on Saturday which apparently was deaf awareness day and they were interpreting the show and it was the most amazingly beautiful show that I have experienced. I wish I had video taped it. Hey, maybe it's on youtube. Off to look.

I hope your trip will be fabulous.

I think I saw you ladies! We're you sitting right behind the interpreters? We were sitting to the right of them. I watched the girl on the right since she was really into it and I found it interesting to see how they would sign it all.

It was nice to be in a dark cold room for a few mins that day.

 

[KPeveler]

There are a few days each week when interpreters are at DL - I think you have to call and find out where they are and when (i.e. not every show of Aladdin is signed, but one or two shows a week are).

Also at Guest Relations you can get a small device that has closed captioning for rides like Haunted Mansion and Peter Pan's Flight. I do know you have to leave a deposit and then you get the deposit back when you leave.

 

[Brady's Mom]

My dad is very hard of hearing, so every time we would go into a ride that had a lot of words - ToT, Soarin', that kind of thing, I would just ask a CM to turn on the closed captioning. That made a lot of difference for him.

I didn't know that Aladdin had shows that were signed - that is COOL!

There is a device that you can get at City Hall that automatically turns on the closed captioning instead of having to ask the CM to do it. But I didn't know about those until we were almost done with our trip!

On the DL map it says - An audio tape tour, Braille guidebook and written aids for several attractions are available. Please visit City Hall in DL. For more information, please refer to the Guidebook for Guests with Disabilities available at Information Centers.

I wonder if you could google the guidebook for guests with disabilities instead of having to wait until you get there. Just found the link for the Disneyland version. Here it is.

 

[jzuvic]

Thanks!! I contacted the disability service there and am waiting to hear from them! You have been helpful!

 

[castledreams]

Billy Hill and the Hillbillies often have a signer at their shows at the Golden Horshoe Revue. They are in one of the boxes next to the stage on the left hand side.

 

[Nonsuch]

Also at Guest Relations you can get a small device that has closed captioning for rides like Haunted Mansion and Peter Pan's Flight. I do know you have to leave a deposit and then you get the deposit back when you leave.

The handheld caption device also works on Pirates. My wife is hearing impaired, but does not sign. The caption device is helpful, but often does not work correctly. Pickup the caption device at Guest Services in California Adventure, and you might be provided with World of Color passes. The device needs to sync with a signal during the WOC performance, and you must be seated in the front handicapped area of the RED section. We tried it in December for WOC, and it was a 100% failure -- I hope it works better now.

 

[DTFVolunteer]

I am a deaf Disneyland go-er so I can pass on my words of wisdom -

We also contacted Disneyland for interpretation schedule two weeks prior to the trip - didn't hear a word back and have filed a complaint re: this.

Disneyland now offers set interpretation schedules (I believe Sat/Mon at DL and Fri/Sun at DCA). I have been told that you can go to guest relations to ask for an interpretation schedule in the morning. The interpreters I met at Deaf Awareness Day last week told me they interpret the performances on the schedule whether or not there are any deaf people there.

I found the handheld captioning device to be a fail - the words go so fast as rides like HM and POTC are constantly moving to a new scene and you end up reading during the whole ride and missing all of the scenes and ambience. The odd time that there was no words (music only) the device screen was so bright my eyes needed time to adjust (I have heard tinted cellophane works well on this though).

I will PM you with an email address that a fellow DIS'er sent me with a contact name at DLR to ask re: hearing disability accessibility.

Let me know if you have any other questions I can try to answer.

A