Given that many of you who have gotten ill were there in early-mid June, it could very well be mold, etc. from the air conditioners. Now that it's warmed up, I'm sure the ac's are being used more than they have been in previous months.
We've encountered similar situations over the years, and on a few occasions, I've asked for the AC filters to be changed or cleaned.
Trust me, when I was younger, it was almost a running joke that I'd become sick with a sinus infection, etc. halfway through the vacation. Once I was older and tested for allergies, it was clear that I was reacting to mold/dust/feather pillows, etc.
Nevertheless, I'm glad that Guest Services followed up with you.
We've encountered similar situations over the years, and on a few occasions, I've asked for the AC filters to be changed or cleaned.
Trust me, when I was younger, it was almost a running joke that I'd become sick with a sinus infection, etc. halfway through the vacation. Once I was older and tested for allergies, it was clear that I was reacting to mold/dust/feather pillows, etc.
Nevertheless, I'm glad that Guest Services followed up with you.
there is no excuse for poor housekeeping. Especially when you made them aware if the room condition. 
they were actually pretty accommodating when we asked for different rooms (wanted some that could be ready early so the kids could nap). There are bad experiences at every resort.
I wanted so badly to like this resort. We are DVC owners and usually stay at Animal Kingdom Villas - Kidani. Prior to becoming an owner, we have also stayed at Wilderness Lodge, Beach Club, Port Orleans Riverside, French Quarter and Coronado. For the most part, we liked all of them except Coronado. My in-laws paid for this trip, so of course we didn't have any input about where we stayed. There was a total of 9 people in 3 rooms. 
When we checked in, our room was DIRTY! We were given our keys when we arrived around 11 AM and we went to our room to drop our carry-ons. We noticed a smell in the room and though it was familiar to me, I couldnt quite place it until we got back that evening. It smelled like somebody had been sick (like sinuses). If you have kids, you know what I am talking about. We went straight to Disney Studios and didn't really look around. We got back late and were very tired since we had woken this morning at 4 AM. When we began to unpack, we found that there was popcorn, candy, empty boxes and other food in the drawers. Because it was late and we were tired, we got Clorox wipes and cleaned out the drawers. We also noticed the next day that under one of the beds there were juice boxes, small toys and food from previous guests. We called the Housekeeping line, told them and requested that somebody come remove the stuff under the bed and thoroughly clean the room. The next day all of the junk was still there. We called again twice during our visit and the same thing.....it was never removed. About 4 days into the trip my daughter started getting sick. The 5th day in I began getting sick and my husband on the 6th. We do not have any actual proof that we caught it from the room, but given my medical experience, I feel strongly that we caught it in the room because it was not thoroughly cleaned after the previous guests left and the smell. We spent the last half of our vacation in the hotel room. The day before we left, I went down to talk to a manager to request that they thoroughly clean the room before anybody else stays in it and their vacation was spent ill. She was awesome and handled it very professionally. We got home Tuesday.... my husband has an ear and throat infection, my daughter has an upper respiratory infection and I have walking pneumonia and a sinus infection. The families in the other two rooms are generally the ones who are always sick and they are still healthy. That is another reason I think we caught it in the room. I chatted with both the manager at Pop and my doctor and both agreed that we most likely caught it in the room.
but the ones at POP are fine, just remember to request a King room if it is just the two of you 
and she said the king bed is extra comfy. 
with lots of 
extra pixie dust!
