I put this info into someone else's thread regarding Citibank raising their rates, but felt it was important enough to have it's own thread. After getting a letter from Wells Fargo about rate increases ( which I was told have nothing to do with my credit or repayment history) I decided to fight back. I did an online search as to where to report these companies. Here is the info from my search:
"Credit card companies wouldn't be able to operate like they do if you fought back. They rely heavily on the fact that consumers are too busy or just don't care enough to do anything about the present situation. Fight back by reporting your credit card issuer to the proper authorities (see below.) If your elected officials receive enough complaints, legislation will be enacted to regulate credit card companies."
FIRST: Report the company to banking regulators. Their mailing address is Division of Credit Practices, Bureau of Consumer Protection, Federal Trade Commission, Washington, D.C. 20580 or file a complaint online at www.ftc.gov.
THEN:Report the company to your elected representatives. You can find their email / mailing addresses at www.house.gov and www.senate.gov. Note that the banking industry (which is comprised mostly of credit card companies) has a lot of power in Washington, D.C. in the form of lobbyists and contributions to election campaigns. Despite this fact, your elected officials are more afraid of you because you can vote them out of office. If you think contacting them is a waste of time you're wrong. Someone will read your correspondence -- if enough complaints are received something will be done about it.
THEN:Report the company to your state's attorney general's office. You can find links to your state's AG website at naag.org. Your state might allow you to file a complaint online. This is probably the most effective complaint to make as it is the attorney general's who have filed most of the lawsuits against credit card companies. For example, it was the California AG who sued Providian and forced them to pay the largest judgment against a credit card company ever.
THEN:Report the company to the Better Business Bureau. Submit your case for dispute resolution online at www.bbb.org.
Let's fight back against unfair practices. These companies are scrambling to screw us before legislation prevents them from doing so in 2010.!!!!!!!!!!!!---Kathy
"Credit card companies wouldn't be able to operate like they do if you fought back. They rely heavily on the fact that consumers are too busy or just don't care enough to do anything about the present situation. Fight back by reporting your credit card issuer to the proper authorities (see below.) If your elected officials receive enough complaints, legislation will be enacted to regulate credit card companies."
FIRST: Report the company to banking regulators. Their mailing address is Division of Credit Practices, Bureau of Consumer Protection, Federal Trade Commission, Washington, D.C. 20580 or file a complaint online at www.ftc.gov.
THEN:Report the company to your elected representatives. You can find their email / mailing addresses at www.house.gov and www.senate.gov. Note that the banking industry (which is comprised mostly of credit card companies) has a lot of power in Washington, D.C. in the form of lobbyists and contributions to election campaigns. Despite this fact, your elected officials are more afraid of you because you can vote them out of office. If you think contacting them is a waste of time you're wrong. Someone will read your correspondence -- if enough complaints are received something will be done about it.
THEN:Report the company to your state's attorney general's office. You can find links to your state's AG website at naag.org. Your state might allow you to file a complaint online. This is probably the most effective complaint to make as it is the attorney general's who have filed most of the lawsuits against credit card companies. For example, it was the California AG who sued Providian and forced them to pay the largest judgment against a credit card company ever.
THEN:Report the company to the Better Business Bureau. Submit your case for dispute resolution online at www.bbb.org.
Let's fight back against unfair practices. These companies are scrambling to screw us before legislation prevents them from doing so in 2010.!!!!!!!!!!!!---Kathy