I have been a
travel agent for the last 10 yrs. During the last 5 I have been a home based agent and specialize in cruises, honeymoons, family vacations and Disney (of course!!). Two years ago I had a client call me wanting me to price a package to Disney for her. I know she has 4 children ranging in age from 15-5. She said they were going w/her sister, BIL and their 2 children 10 and 8 (I think) and her brother, his wife and their 2 children. She wanted me to price The All Stars for her. I told her that they wouldn't be able to stay at the All Stars b/c they have a max in room of 4 so she would have to go to another resort. I suggested over to POR and let one of her kids stay in room w/Sister and family. She said no, they were going to stay at All Stars, price it for 2 adts and 2 kids and then they would take sleeping bags for the younger 2 to sleep in the floor. I asked her what would she do about the 2 youngest tickets...she said they were going to buy them seperate at The
Disney Store. I was SHOCKED that anyone would think to do this much less actually do it! I told her over and over this was wrong, if they got caught they'd be kicked out, etc etc etc. She insisted on doing it anyway. I was very close not to selling her the package but hated to turn down the commission for 14 people plus knew she'd book it that way anyway.

So when I gave her the documents, I made her sign a waiver that stated she had been advised that only 4 people were allowed at ASM and they would not hold me responsible if they were kicked off the property or charged an additional fee. She signed it but never had a problem when they went. They had rooms next to each other and kids just ran back and forth from room to room.
I'm sure it costs alot for a family of 6 to take a vacation to Disney but that shouldn't make a difference. Wrong is wrong. What really bothered me most about this, her husband sings in our church choir and she is one of the pre-school Sunday School teachers. I just don't understand how she can do that and then expect her children to follow her rules on everything else.
Karen aka TN Traveler