I am kinda thinking of using this lady for my invitations. I really love the hidden mickey invites. I am just wondering did anyone have a good experience with her? It is just the only thing that I have heard is that they are really expensive (which she may not control), there are hidden charges (which she should tell you up front), they tend to mess up, and they are rather slow. Is it really worth the $$$ to have these invites, if the service is not so good?
I had a good experience with her. There were a couple of times when I had to re-send an e-mail to her b/c I didn't get a response. I think she might not have gotten the e-mail, so if you don't hear from her in a few days or a week, try to contact her again. Shelley was VERY nice and super helpful. When I was debating the custom invites or the carlson craft, she priced everything out for me. The invites arrived with a wording mistake, so she reordered the invites. We hired her to assemble, stamp, and send the invites, so that was an extra cost, but it wasn't hidden, she told us how much it would be and we decided to do it to save us the time/energy/headache. She gave me the name of the font used on our invites, and I was able to find the file through my vast resources

so I was able to use the same font from our invites on everything DIY - programs, table names, place cards, favors, thank you cards...
I did call/e-mail her once a day for about a week before we sent out the invites. I did speak or hear back from her every day.
Due to the invite mix-up, we did get our invites out 1 week after our projected date, I think, but it wasn't a problem. We had an RSVP date of August 15 for our September 23 wedding. None of this waiting until the last minute RSVP's (like some people-aka myself-have been known to do). I think that by the time people received our invites, they had 4 weeks to respond, plenty of time, seeing as how most of them had received Disney's save the dates a couple of months earlier (those went out late too, but due to other reasons)...plus, family had known that this was coming up and had been planning for it.
Anyway, I second DVCgirl49's recommendation to order EARLY. If you're not crunched for time, you should have no problems at all...
good luck!
c
p.s.
Please keep in mind the 35% Disney licensing fee for anything custom (those hidden mickey invites), it's steep! (and why we didn't go with those) If that changes your mind at all...