THANK YOU! This was all really important. I just got off the phone. My RO is cancelled and my package is booked. She refunded my RO deposit (note: she said this can take 1-2 billing cycles to happen- it could be a little wait to get your money back) and took the $200 deposit.
They have changed the due date for final payment. It is now 30 days from arrival instead of 45.
We'll be watching for discounts. FD will save us more than the room discounts, so we're hoping for that one.
The CM was REALLY perky! She clearly loves her job, I think she was almost as excited as I was.