Rose&Mike
DIS Veteran
- Joined
- Jul 25, 2008
- Messages
- 4,391
Wanted to share our experience booking ADRs for our Dec trip. We have one night at SSR followed by five at VWL. Because of waitlisiting we ended up with three reservation numbers. DH called DVC MS over the weekend to see how the 90+10 with three res. numbers would work. He was told we should now be able to book the entire trip using the first number.
This morning I pulled the dvc reservation number up online and was able to book all of our ADRs except Candlelight Processional. At 7:00am DH called Disney Dine and they automatically said nope can't help you. Asked to speak to a supervisor and they were short with him and told him DVC MS does not know what they're talking about, and can't be done. When he tried to ask why we were able to book online they said that's a different computer system.
Called back about half an hour later and got an extremely helpful cast member (her name was Geri--thanks Geri!) and she listened to the story, acknowledged that it was going to be hard to get CP later in the week (we wanted to see Whoopi Goldberg), and said well let's try and see what happens. And it worked!
Disney Dine is able to book 90+10 using the first number, even though it shows we are only staying for one night.
So, if anyone else is running into this problem when Member Services isn't open yet, ask them to go ahead and try it. They must not have all been informed that you can now do this.
Hope this made sense!
Rose
This morning I pulled the dvc reservation number up online and was able to book all of our ADRs except Candlelight Processional. At 7:00am DH called Disney Dine and they automatically said nope can't help you. Asked to speak to a supervisor and they were short with him and told him DVC MS does not know what they're talking about, and can't be done. When he tried to ask why we were able to book online they said that's a different computer system.
Called back about half an hour later and got an extremely helpful cast member (her name was Geri--thanks Geri!) and she listened to the story, acknowledged that it was going to be hard to get CP later in the week (we wanted to see Whoopi Goldberg), and said well let's try and see what happens. And it worked!
Disney Dine is able to book 90+10 using the first number, even though it shows we are only staying for one night. So, if anyone else is running into this problem when Member Services isn't open yet, ask them to go ahead and try it. They must not have all been informed that you can now do this.
Hope this made sense!
Rose
