CarolynFH
DIS Legend
- Joined
- Jan 5, 2000
- Messages
- 19,489
Is anyone aware of changes to how they're managing the AP photopass benefit these days? The last I read, it was a rolling 365-day benefit, but I'm having issues accessing photopass pictures from the first two days of our trip because I didn't upgrade my ticket to an AP until day #3 and the response I got from PP support was that those pictures aren't included because they were taken prior to the upgrade. (And in additional weirdness - the AP activation date isn't the first day I used my MYW ticket either, which I thought was well-established procedure; it is the day I actually upgraded, which was our second park day, which is complicating the whole question.)
That's probably the issue. Maybe you should call WDW Ticketing (sorry, I don't know the number). They should correct the AP activation date, which should in turn open those photos for you.