twindaddy
DIS Veteran
- Joined
- Aug 11, 2010
- Messages
- 1,037
I think I find it astonishing because I think of Disney as "milk and cookies" - the cruise is mostly filled with families or other people not looking for a 24 hour party cruise persay, travelling with kids and grandparents, etc. But I guess they must get some customers otherwise they wouldnt be there selling, which in itself is sad.
Thansk to twinprincessmermaids for the tip about the beaches. We rarely go to the beaches in port for those same reasons, but I will now have to rethink that.
On another note, something shocking or distrubing we witnessed ... We were travelling with my older parents last November out of Miami on the wonder. My parents ended up with the incredible room attendant. She went out of her way to make sure that they had everything they needed all the time, and always recognized myself or my DH, DD, or DS in the hlls and went out of her way to say hello. On day one my parents asked if they could get two navigators in the room each night. No problem. So on about day 3 we were heading down the hall to visit my folks when we came up to a passenger tearing a strip off her. He called her every racial slur he could think of loudly and proudly in any and every way he could to demean this wonderful lady. And why ?? Because he wanted an extra navigator right then but she didnt have enough to accomodate. She just stood there calmly waiting for a break to explain to him that as soon as she finished with her turn down service she would hand deliver an extra navigator. She offered to call guest services to being one down immediately. She asked if moving forward he would like two sent to his room each night. Nothing. He didnt care. He decided that the two old people ( in the room next to him being my parents) didnt need an extra navigator and that he only wanted that one off the cart. She was so polite to him while he ranted. He finally stormed off and when i approached her it was like nothing had happened, just rolled off her back. I immediately went to guest services to let them know just in case that joker tried to file a complaint. And knowing he would not tip her, we gave her a tip at the end of the trip to say thanks for the great treatment my parents received.
I think we all encounter some rudeness in our lives or witness some behavior that we may ourselves think is inconsiderrate, but this was beyond that, just so mean.
I have worked in a call center, so I know what it is like to have to roll things right off your back like that....but trust me, it still bothers you. Good for you for going to guest services and letting them know.
This is one case where being a big guy helps, I would have stood between them and hand some kind words for him myself. What a jerk.