Ensuring a positive experience with bell services at CBR

Caramel

Earning My Ears
Joined
Oct 17, 2010
Messages
53
Does anyone have recommendations for making incoming bell service (luggage, grocery delivery) a pleasant and timely experience? I have read from a variety of sources, including these boards, that the bell services at CBR are really hit and miss. This is our first trip to Disneyworld as a family (was last here in 1990 and have been to Disneyland with the kids 4x in the last 7 years.) DisneyLAND bell services across all onsite hotels have always been excellent, so this a bit concerning and surprising. Getting our luggage into our room as early as possible (we land at 4:30pm this Saturday) and getting organized that first night is key.

We are picking up our own luggage at MCO to help facilitate this, then hopping on Magical Express. We will also have 4 - 5 bags and a big container of bottled water waiting for us in bell services from Garden Grocer. Given that we'll get to CBR about 6 - 7pm, we should likely receive a text saying our room is ready.

I envision bypassing check in completely at Custom House and making a beeline to bell services with our luggage (3 large suitcases.) I plan to tip $20 in fives and ask that our luggage and groceries be delivered to our room as soon as possible. Once delivered, there will be another $20 tip because I know that's a lot to haul with the groceries added on.

Are these tips appropriately sized for the work, and is this the right approach? Would they expect a call from me from the room to say we're there before they start (we'll walk or shuttle it depending on our energy; we'd like to walk the resort.) Any other recommendations?
 
Last edited:
AFAIK you will have to call from your room and ask them to bring the bags. If it were me I would just let DME deliver the bags or bring my own bags to the room at CBR.
 
Does anyone have recommendations to making incoming bell service (luggage, grocery delivery) a pleasant and timely experience? I have read from a variety of sources, including these boards, that the bell services at CBR are really hit and miss. This is our first trip to Disneyworld as a family (was last here in 1990 and have been to Disneyland with the kids 4x in the last 7 years.) DisneyLAND bell services across all onsite hotels have always been excellent, so this a bit concerning and surprising. Getting our luggage into our room as early as possible (we land at 4:30pm this Saturday) and getting organized that first night is key.

We are picking up our own luggage at MCO to help facilitate this, then hopping on Magical Express. We will also have 4 - 5 bags and a big container of bottled water waiting for us in bell services from Garden Grocer. Given that we'll get to CBR about 6 - 7pm, we should likely receive a text saying our room is ready.

I envision bypassing check in completely at Custom House and making a beeline to bell services with our luggage (3 large suitcases.) I plan to tip $20 in fives and ask that our luggage and groceries be delivered to our room as soon as possible. Once delivered, there will be another $20 tip because I know that's a lot to haul with the groceries added on.

Are these tips appropriately sized for the work, and is this the right approach? Would they expect a call from me from the room to say we're there before they start (we'll walk or shuttle it depending on our energy; we'd like to walk the resort.) Any other recommendations?

We have had 10 stays at CBR now and have never had an issue with Bell Services there. We use them multiple times each trip. You plan sounds perfect. When you arrive at Bell Services they will load you and all your stuff into their van and deliver you all to your room.

When your stay is over, phone Bell Services the night before and arrange a pick up time for the next morning. They again will come with their van, pick up you and all your stuff and deliver you all to the Custom House.

Your tip is exactly what we tip. Hope you have a Magical trip! CBR is awesome!
 
AFAIK you will have to call from your room and ask them to bring the bags. If it were me I would just let DME deliver the bags or bring my own bags to the room at CBR.

Whenever our flight lands after 6PM we grab our checked bags and bring them to the ME bus. When we arrive at CBR we head over to Bell Services and they load our luggage and us in one of their vans and take us all to our room. This has worked great the 5 times we've done it.
 

Dansdad, thank you so much. Oh, I had no idea they could do the van thing with all of us too. That would be great. We plan to stay at the pool until about 2pm on our last day. Magic Express will probably pick us up shortly thereafter. Any recommendations on how to manage the last day since we will have them pick up our luggage before we head to the pool?

msjprincess, under other circumstances we would have DME deliver our luggage, but a probable 8pm - 10pm delivery for us would be way too late.
 
Whenever our flight lands after 6PM we grab our checked bags and bring them to the ME bus. When we arrive at CBR we head over to Bell Services and they load our luggage and us in one of their vans and take us all to our room. This has worked great the 5 times we've done it.
I misunderstood I didn't realize the OP was going to go with Bell Services.
 
Dansdad, thank you so much. Oh, I had no idea they could do the van thing with all of us too. That would be great. We plan to stay at the pool until about 2pm on our last day. Magic Express will probably pick us up shortly thereafter. Any recommendations on how to manage the last day since we will have them pick up our luggage before we head to the pool?

What we like to do when we have a later departing flight is have Bell Services come pick us and our luggage up around 10 and bring us to the Custom House. Then we check our checked bags at the RAC so we don't have to deal with them, then we head to the pool with our carry on bags. We enjoy the pool, shower and change, have a bite to eat them stroll over to the Custom House for our DME pick up. Bell Services will also hold any of your carry ons that you don't want to bring to the pool.

msjprincess, under other circumstances we would have DME deliver our luggage, but a probable 8pm - 10pm delivery for us would be way too late.

That is why we get our own bags when landing any time after 6PM.
 
By the way, tipping the $20 in fives is to ensure it can be split amongst the staff, if needed.
 
Dansdad, that sound like a good plan for the last day. Are the showers inside indoor locker rooms, and how many showers are there? We have supplies for the shower. :-) Just wondering if they are private showers or more of a rinse off outside in front of everyone. I assume using the pool towels to dry off after the shower is not a problem?
 
Dansdad, that sound like a good plan for the last day. Are the showers inside indoor locker rooms, and how many showers are there? We have supplies for the shower. :-) Just wondering if they are private showers or more of a rinse off outside in front of everyone. I assume using the pool towels to dry off after the shower is not a problem?

There are 5 or 6 showers in both the men and women's locker rooms. They are private. Plus there are plenty of lockers. Yes, pool towels are there for you to use before and after showering.
 

New Posts


Disney Vacation Planning. Free. Done for You.
Our Authorized Disney Vacation Planners are here to provide personalized, expert advice, answer every question, and uncover the best discounts. Let Dreams Unlimited Travel take care of all the details, so you can sit back, relax, and enjoy a stress-free vacation.
Start Your Disney Vacation
Disney EarMarked Producer






DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter

Add as a preferred source on Google

Back
Top Bottom