Email hacked issue - need feedback

merekc

DIS Veteran
Joined
May 22, 2006
Messages
1,797
Got home this afternoon and an email was sent out to every person I've ever emailed through my personal computer about some "Good Shopping" website link. Someone/something hacked my Hotmail account. I updated my Virus protection and when I did a quick Scan it didn't show any viruses. I'm going to do the full scan but it says it will take several hours, so want to try to get my ducks in a row first.

I wanted to send out an email to all my contacts and tell them not to try the link in the email, but I've now hit my quota for the day (because of this mass emailing). I've contacted Hotmail to try to reset my limit, have no clue how fast that can be done (if done at all). I reset my Hotmail password, but did this prior to checking my virus protection status, so am thinking I should reset it again after the full scan. I'm also going to reset my bank password after I do the full scan.

Any other suggestions. Thanks. This is so frustrating.
 
It's not a hack, it's a worm. It's really not much to be concerned about.

Look up 'spoofing'.
 
We got the same one last week. DH updated the viurs program and it said it was clean and then Monday the emials went out again:sad2: DH did more work on it and resset all of our passowrds and thinks it is really gone now (he is good with computer things). I hope so because he is not here the rest of the week to do anything if it is not.
 
go to www.malwarebytes.org and download the free malware remover. It is very good and complete and will get a large variety of worms/viruses etc. There seem to be a large number at the moment, many embedded in web pages so all you have to do is open an infected page, not even download or click anything and yoiu will get hit.

It happened to me at work a few times and Malware worked great.
 

We switched from a local internet provider today to AT&T uverse and we are wondering if that switch (and possibl downtime) allowed this to happen. We are, however, not real techie.
 

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