Efax

[luvdisney00]

Yesterday I signed up for the efax free trial and was credited the same day on SR. Today I tried to log in to try the service, and was unable to log in. I called the customer service # and was told I need to fax a copy of my credit card statement to them, which I refused to do (couldn't do it anyway without a fax machine or access to my efax acct!!!). Then they told me they would send me additional forms to fill out and email back to them to activate my acct. Did this happen to anyone else? I thought this one was straightforward and easy. Something doesn't seem right and now I don't even want the free trial, just want out.
Did anyone else have trouble with them?

 

[jollytammy]

I signed up, was credited, then canceled by chat. BUT today I got an email about how to use their service. Makes me wonder if they canceled me.
I guess I'll just keep on eye on my credit card, I still have the copy of the chat transcript.
Maybe call back and try another operator and see what they say. And watch your credit card statement for charges?

 

[azgal81]

I did this one a long time ago. I signed up, rec'd credit, then canceled over chat. Never got billed anything.

 

[luvdisney00]

I just called customer service again and they said my acct. was cancelled for security reasons (??????) They said if I want to continue service (I never started service) I need to fax them a copy of my cc statement, otherwise my account is cancelled. I want it to be cancelled SO I hope that's it. I worked on this all morning, but at least (I hope) it's done.

 

[jollytammy]

Sounds good, since you wanted it canceled, and you got credit
To be on the safe side, just keep an eye out for any charges from them.

 

[luvdisney00]

I will be watching out for any charges. This was something I thought I could use for the month and maybe even keep it since I don't have a Fax machine. I didn't even get to use it once! Oh well at least I got the credit.

 

[disneyfanfamily]

I just signed up for efax yesterday and did not get credit yet. Trying to up my $$ amount before the special cashout. Should I be concerned about not having credit yet? I also did Globe Life Insurance through SM yesterday (wanted to try this anyway - might as well get credit doing it!) and did not get that credit either. That is $19 of non credit. Usually I don't worry too much, but SR has been so fast in crediting lately, plus I would like to have that $$ for the cashout. We leave in 38 days!!!! YEAH!!!!

Angela

 

[LorieR]

I did this one a long time ago. I signed up, rec'd credit, then canceled over chat. Never got billed anything.

Same for me.

 

[sunshinegirl]

I just signed up for efax yesterday and did not get credit yet. Trying to up my $$ amount before the special cashout. Should I be concerned about not having credit yet? I also did Globe Life Insurance through SM yesterday (wanted to try this anyway - might as well get credit doing it!) and did not get that credit either. That is $19 of non credit. Usually I don't worry too much, but SR has been so fast in crediting lately, plus I would like to have that $$ for the cashout. We leave in 38 days!!!! YEAH!!!!

Angela

No worries. Efax takes a couple of days and Globe Life seems to be taking about 3. Efax stats will definitely be in before the special cashout. Globe will be a little tighter because I think they have to approve your policy. But hopefully it will come in by Wednesday.

 

[disneyfanfamily]

Thanks for responding Tricia! Here is crossing my fingers that Globe comes through quickly! At least I know that they will most likely credit regardless! I feel like I am in a race to get just a little more...just a little more....just a little more....I am a sick, sick, person...

Angela