You are apparently not aware of this information -
Scooterama is no longer able to drop off or pick up scooters at Bell Services at the WDW resorts.
As of November 1, 2012, WDW Resorts have a new policy regarding ECV and wheelchair delivery to their resorts:
Preferred Vendors are welcome to check equipment with Bell Services for guest retrieval and return.
Preferred vendors reportedly include: Apple Scooters, Best Price Mobility, Buena Vista Scooters, CARE Medical, and Scooterbug
Non-preferred vendors are welcome to do business on Disney property, but they must hand the equipment directly to the guest, and collect the equipment directly from the guest.
Here's some key facts:
- Disney is trying to limit their liability for leased property on their property.
- Disney used a 3rd party company to collect information about companies that do rental business on Disney property.
- Bid packets were sent to a number of primarily ECV rental companies.
- The approval process included business verification, insurance verification, and equipment inspection.
- Bidding is now closed, and current contracts last for 2 years.
Apple
Scooter (Preferred Vendor)
(321-726-6837)
http://www.applescooter.com/
Apple rents scooters and wheelchairs. Apple rents 16 inch wide wheelchairs. These are suitable for smaller people (and children) between 80 and 125 pounds. Apple has many good reviews.
Buena Vista (Preferred Vendor)
Buena Vista Scooters
There is a company called Buena Vista Scooters, that started renting
ECVs in Spring of 2007 at the Boardwalk in the same area where surrey bikes can be rented. Here is a detailed report about them. I have seen the ECVs for rent at Boardwalk and they appeared to be in very good shape (like new). Their phone number is (407)938-0349 or toll free (866)484-4797
Care Medical (Preferred Vendor):
http://www.caremedicalequipment.com/
Phone (407) 856-2273 " Toll Free U.S and Canada (800) 741-2282
Care is a full Service Medical Company. They rent ECVs, wheelchairs, power wheelchairs (for guests who are familiar with and use one at home), walkers, companion chairs, strollers, special needs strollers, bath equipment, comodes, beds, among other things.
Best Price Mobility (Preferred Vendor, but little feedback from DIS posters)
http://www.bpmobility.com
Scooterbug (Preferred Vendor, but no feedback from DIS posters) From what I can tell, this company provides strollers, wheelchairs and ECVs for the WDW parks; and probably pool chairs. They also rent the large grey ECVs that can be rented in the parks, plus a form of Standing ECV that guests can drive from a standing position.