We received ours several days ago. I'd call meber accounting and re-verify that they have the correct address. If they do, then it may have gotten lost in the mail, and you can access the info on the member website.
Thanks. I just emailed them. I say my payment online, however it was due on Jan. 15 with a late date of Feb. something (I forgot). Glad I even thought about it today as I would not have paid it ontime!!
I got mine probably first days in Jan. I wasn't aware of the online option since I have mine taken out monthly on the 15th but it's nice that the information is there if needed.