DVC chat is down?

I have had no luck the past few days in seeing it open at all...logged in at least 6 times yesterday and never available
 
I think it's going to be awhile. The regular WDW site is down too. I've emailed them with no response for days. Today busy signal for over 1 hr, disconnected twice and now on hold. Wait time approx 40 min. Good luck!
 
I'm currently on chat with DVC right now. I just refresh randomly and get lucky maybe. Sometimes I wish I didn't get through because I keep getting the same answer about Aulani only having DVC cancellations through July 1. It's beyond frustrating how slow Aulani is moving with cancellations, especially with yesterday's news.
 

This is a very frustrating mess.. Anyone have a 'best guess' for the most likely times/hours/days for when online chat is likely to work?
 
This is a very frustrating mess.. Anyone have a 'best guess' for the most likely times/hours/days for when online chat is likely to work?
I've gotten through once each day since Tuesday. Each time has been between about 9:30 and 11:30 am EST. I've randomly checked in the afternoons but no luck then.
 
I've had issues getting through during the day but I did get someone in chat last night about 7pm. I just kept refreshing the page and the POOF it popped up as available...
 

















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