Our DS, who just turned 17 yesterday, has been allergic from birth to all MILK, EGG, TREE NUT, and PEANUT products.
We have been to WDW many times, and have learned many tricks which allow him to eat at restaurants and have a life that's pretty close to "normal." We've officially gone from "oh my gosh, he's going to die" to "oh dear, we have to KILL him" now that he's a teenager.
The first thing I would want to say is that, over the years, we have had 10 close calls which have involved having to give the epi-pen. 4 of them were while he was under age 3, as we were discovering new allergies. 1 was when the local Arby's suddenly changed their grill spread; 1 was when a dysfunctional mother gave him cake with nuts in it, after being told to only give the safe gummy treats; 1 was an asthma bronchospasm, cause unknown; 1 was when he got a shred of cheese at school mixed with lettuce; 2 were reactions to foods which had previously been tolerated...and one was at Universal, when the server swore there were no nuts in the cobbler. (We nearly ended up owning Universal, but that's a different story.)
The reason I mention the lengthy history is: if you ever have to use the epi-pen it is not the end of the world. But it is a VERY good idea to have 2 of them, in case an ambulance is delayed--an epi buys us about 10-15 minutes.
The second is that none of these episodes were our fault--except that we have not placed him in lock-down. When he was little, we exercised every possible precaution, and yet there were some uncontrollable slips. We learned not to beat ourselves up over them.
The third is that we have had wonderful, but not always consistent experiences at Disney. We have had chefs make him the most wonderful custom milk/egg/nut free desserts and baked goods (which really mattered when he was a little guy), and some shrug and shove some toffutti at us. The most difficult part for us was dealing with the character buffets, since what he could eat was so limited, and even after repeated phoning ahead I discovered that you cannot count on them to have the plain rice or baked potato ready when you arrive.
We had extraordinary, going way beyond the call of duty experiences at Boma (top chef made 2 handmade desserts), and the chef personally walked him through every single food item rather than communicating through mom; Mama Melroses (they overturned all their fantamsic meal policies to get him a separate salad and safe flatbread and covered every single ingredient with us); the Brown Derby (constructed a special dessert fruit plate); the Princess Buffet at Grand Floridian--walked him through all items and offered special prep; Donald's Breakfastosaurus--made him dairy free pancakes. Cindy's castle, at lunch, was phenomonal in adapting a recipe to make it dairy free and pretty much like the original. We've eaten several times at Teppanyaki with no ill effects.
The French restaurant at Epcot was our worst experience, with hidden cheese which would have killed him in dark lighting. Le Cellier brought the milk-free sorbet---with a nut-based cookie in it and chocolate squiggles on the plate, and acted put-upon when we sent it back. Ohana had a server who actually refused to bring out the chef until we demanded a manager. Crystal Palace one time made special dairy free brownies and another time said there was no cheese in the pototoes when there was.
What we've learned is that sit-down meals are far better than buffets, when possible. If you're not satisfied or feel you are being rushed, jump over the head of the server, line cook whatever and start at the "top" of the food chain. Don't be afraid to ask to see ingredients lists--I have been welcomed in the kitchen of the Grand Floridian and Jiko to look at labels.
Try to eat at times which are less busy. Make sure that they've noted the allergies on the PS. Emphasize normality whenever you can. As your child ages, if anything like mine, they would rather not eat than have attention called to them--unobtrusively working with a restaurant staff becomes an art.
We give the deepest thanks that we've had 17 years with this very twitchy kid, and want to encourage anyone dealing with food allergies to refuse to let it hold you or your child back.
As far as emergency procedures at WDW. The first aid centers are wonderful--if you're dealing with asthma as well they will store your nebulizer, and are a wonderful resource in addressing your food challenges. If the worst should happen, your experience at WDW would be much like ours at Universal--first aid guys with a stretcher arrived at the restaurant within 2 minutes of the call from the restaurant manager. I'd already given the first epi-pen. They transported him to their first aid center; which transported us via van, with him still on a stretcher to Centra-care, which got a steroid drip going and gave a second epi. Centra-care sent us by ambulance to the local hospital, which pushed more steroids, and monitored for about 4 hours until we were ready to be discharged. We had no problem getting a scrip for replacement epi-pens.
I wouldn't wish the experience on anyone--but it is good to know that if a food emergency should occur that prompt action is life-saving and life can go on.
Although I was well-versed in going over my son's action plan at school every year, and helped with the epi trainers, I was amazed that when my time came to give the shot how my hands started shaking and how what I knew perfectly well about procedure I suddenly couldn't remember. I would strongly recommend having "anaphylactic drills" to practice finding the right spot to give the shot, and who goes to call 911, until you as parents and your child are all comfortable and rehearsed in managing an emergency.
Then--RELAX and enjoy the Disney trip. Feel free to email me regarding any other info which might be helpful.
Erin Cox-Holmes