Dream, veteran cruiser and 2 big disappointments

misseulalie

DIS Veteran
Joined
Nov 7, 2005
Messages
2,437
Just got off the Dream and even though we had a good time, two things stuck out. One- much more than the other, but as a veteran DCL cruiser, disappointed me.

First, This was my 15th DCL cruise, 3 kids 15,13 and 4. Been on all ships except the fantasy.

Palo brunch. When did they decide to have someone hold your plate and serve you while you chose things off the buffet table? Very awkward. I assumed it was to cut down on waste, but having a server stand there holding my plate while I said what I wanted was not comfortable. He doesn't know how much of something I want or maybe that I only wanted the green olives. Also the selection was much smaller than previous brunches. There was no bother with making a second trip, there wasn't the offerings as before.
To be honest, the main courses tasted no better than the main restaurants. I wouldn't do another brunch for $30.

The BIG complaint... Oceaneers Club. Who on earth decided it was wise to have 3-12 year olds all together? It was pure chaos, small kids got run over and my son who was 4 screamed bloody murder every time we got close to the club.

When my teens were preschool age, they had the ages split. 3-5, 5-7. 7-9, 9-12. Now, they are all thrown in together. Do they try to keep the little ones in Andy's room? Nope. Do they try to keep the big kids out? Nope. There is no way DCL conferred with educators, child experts or anyone else to know that random kids together with a 9 year spread is not a good idea.
Children with sensory issues or on the Autism spectrum would have a very difficult time in the club as the noise level and the lights would send them in sensory overload. The counselors pretty much just stood around watching kids run around.

The manager was very good with trying to help my son, but she admitted having the club and lab combined wasn't working. I asked why they changed it and she said a lot of parents complained that they wanted their kids to be together. The idea of forcing siblings to stay together is not conducive to children branching out and becoming independent as well and she said many parents try and force the older child to watch the younger child which is totally unfair to an older child.

We assume there is a cost cutting reason to this change of having them all together. Granted it's been a few years since my teens were in the club, but they should realize that mixing 3 year olds and 12 year olds is not a good idea. How many times I must have seen little ones playing with the monkeys or something in Andy's room and all of a sudden a group of 10 year boys (typically always boys) came running through jumping on everything, kicking over the monkeys and throwing them around while counselors were deep in conversation.

Just a really big disappointment as the club was always the highlight of my childrens' DCL experience.
 
Just got off the Dream and even though we had a good time, two things stuck out. One- much more than the other, but as a veteran DCL cruiser, disappointed me.

First, This was my 15th DCL cruise, 3 kids 15,13 and 4. Been on all ships except the fantasy.

Palo brunch. When did they decide to have someone hold your plate and serve you while you chose things off the buffet table? Very awkward. I assumed it was to cut down on waste, but having a server stand there holding my plate while I said what I wanted was not comfortable. He doesn't know how much of something I want or maybe that I only wanted the green olives. Also the selection was much smaller than previous brunches. There was no bother with making a second trip, there wasn't the offerings as before.
To be honest, the main courses tasted no better than the main restaurants. I wouldn't do another brunch for $30.

The BIG complaint... Oceaneers Club. Who on earth decided it was wise to have 3-12 year olds all together? It was pure chaos, small kids got run over and my son who was 4 screamed bloody murder every time we got close to the club.

When my teens were preschool age, they had the ages split. 3-5, 5-7. 7-9, 9-12. Now, they are all thrown in together. Do they try to keep the little ones in Andy's room? Nope. Do they try to keep the big kids out? Nope. There is no way DCL conferred with educators, child experts or anyone else to know that random kids together with a 9 year spread is not a good idea.
Children with sensory issues or on the Autism spectrum would have a very difficult time in the club as the noise level and the lights would send them in sensory overload. The counselors pretty much just stood around watching kids run around.

The manager was very good with trying to help my son, but she admitted having the club and lab combined wasn't working. I asked why they changed it and she said a lot of parents complained that they wanted their kids to be together. The idea of forcing siblings to stay together is not conducive to children branching out and becoming independent as well and she said many parents try and force the older child to watch the younger child which is totally unfair to an older child.

We assume there is a cost cutting reason to this change of having them all together. Granted it's been a few years since my teens were in the club, but they should realize that mixing 3 year olds and 12 year olds is not a good idea. How many times I must have seen little ones playing with the monkeys or something in Andy's room and all of a sudden a group of 10 year boys (typically always boys) came running through jumping on everything, kicking over the monkeys and throwing them around while counselors were deep in conversation.

Just a really big disappointment as the club was always the highlight of my childrens' DCL experience.

As for the "help" at Palo brunch, it's been reported that the Dream class ships seem to do this, but not so much on the Magic class. Unless, of course, they are under a Noro watch. If the ship is under a noro watch, besides the help in Palo, the buffet is also not self serve.

Personally, I like it both ways. I have no problem telling the server that I want more, or only the green olives.

The kid's club age span - that's been that way for a number of years. Time was there were separate groups: the Club (ages 3-7) and the Lab (ages 8-12). But, apparently, enough parents complained that they wanted their kids be in the the club together, so DCL merged the two. Now people complain it's too large an age span. I agree. But DCL just can't win, no matter what they decide.
 
I just did Palo brunch on the wonder last month, and we were able to serve ourselves, so what you had sounds weird.

As far as the kids club, yes, I heard that changed some time ago, luckily after my kids aged out of the club. When ours were younger, we did want them together, and that's why we scheduled the cruises when they would hit the same club age group. Nowadays it's just too big of an age gap.

Sorry you had so many disappointments.
 

At 10 my son moved to the Edge. However, my 13 year old daughter thought the 10 year olds were too young to be in with teenagers. I agree 4 -12 is a huge age disparity.
 
At 10 my son moved to the Edge. However, my 13 year old daughter thought the 10 year olds were too young to be in with teenagers. I agree 4 -12 is a huge age disparity.
And there's the second domino falling. The age range for Edge is supposed to be 11-14, but, because so many kids want to be in there due to Oceaneer's being "full of little kids", they, effectively, become the "little kids" in the tween club. So the kids in there want to go to Vibe, thus becoming the "little kids" in the teen club. Leaving no where for the actual teenagers to be.
 
I am so sorry your son screamed when near the clubs and didn't enjoy them. As a result, I am sorry you maybe did not get as much adult time or time with your teens as you had envisioned. The whole thing is the pits. :( Yes, totally agree, 3-12 is CRAZY! Our DD was 9 on our first cruise and it worked out OK as she is a bit immature for her age, but the following year at age 10 she wanted no part of it and felt too scared to try Edge so no club time at all.
 
I'm glad the Club and Lab go up to age 12. My 11 year-old son is high-functioning on the autism spectrum, but is socially/emotionally young for his age. He liked the Club and Lab, but not the Edge, which is geared a bit more toward social interactions. He is very shy with strangers, & while he has friends at home, a cruise simply isn't going to provide enough time for him to become comfortable enough to really socialize & converse with unknown kids at this point.

The kids clubs weren't chaotic on the Magic at all- on the contrary, they were pretty calm. Maybe it's because the Dream class ships are bigger, that their clubs are too overstuffed & therefore chaotic? Don't know yet, as we won't cruise on the Dream until next year.

There is no perfect solution for the clubs, but I think DCL is erring on the right side by providing parents flexibility in where to place their children.
 
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First, This was my 15th DCL cruise, 3 kids 15,13 and 4. Been on all ships except the fantasy.

Palo brunch. When did they decide to have someone hold your plate and serve you while you chose things off the buffet table


The BIG complaint... Oceaneers Club. Who on earth decided it was wise to have 3-12 year olds all together? It was pure chaos, small kids got run over and my son who was 4 screamed bloody murder every time we got close to the club.

When my teens were preschool age, they had the ages split. 3-5, 5-7. 7-9, 9-12. Now, they are all thrown in together. Do they try to keep the little ones in Andy's room? Nope. Do they try to keep the big kids out? Nope. There is no way DCL conferred with educators, child experts or anyone else to know that random kids together with a 9 year spread is not a good idea.

The idea of forcing siblings to stay together is not conducive to children branching out and becoming independent...

How many times I must have seen little ones playing with the monkeys or something in Andy's room and all of a sudden a group of 10 year boys (typically always boys) came running through jumping on everything, kicking over the monkeys and throwing them around while counselors were deep in conversation.

Palo in 2014, that's what we did.

Club/Lab has been that way since before Feb 2013.

Those splits are almost what they have on Royal, and some people hate it.

A cruise isn't the place one must teach kids to be independent.

Having ages together can be incredible for kids.

I'm sorry your 4 year old had a hard time. Not all kids do, and not every moment at th club is like that. Sounds like you had an unruly group. Since you were right there, is it possible they thought you could handle it?Maybe that's why the CMs said nothing?

My son stays far from the club side. When he was little he was knocked down at Disneyland, and on this side he can see how little kids get underfoot. So he tries to stay away from them at all costs.
 
I wonder if the large age range for the clubs is a result of the amount of open house time they have now? one or other of the club/lab was almost always closed to kids being dropped off to allow open access
 
I wonder if the large age range for the clubs is a result of the amount of open house time they have now? one or other of the club/lab was almost always closed to kids being dropped off to allow open access

No, it's because too many parents whined that their little angels couldn't possibly be separated.
 
Palo in 2014, that's what we did.

Club/Lab has been that way since before Feb 2013.

Those splits are almost what they have on Royal, and some people hate it.

A cruise isn't the place one must teach kids to be independent.

Having ages together can be incredible for kids.

I'm sorry your 4 year old had a hard time. Not all kids do, and not every moment at th club is like that. Sounds like you had an unruly group. Since you were right there, is it possible they thought you could handle it?Maybe that's why the CMs said nothing?

My son stays far from the club side. When he was little he was knocked down at Disneyland, and on this side he can see how little kids get underfoot. So he tries to stay away from them at all costs.
I hear what you are saying about kids of different ages being together but I have watched the older kids in evironments where little ones are there and they are too rough. Go to Nemos reef and watch how 10-13 year lids act around younger kids. They push them out of the way and cut in front of them in line for the slide and also run around knocking kids down. Our DD is three and she also is intimidated by the older kids running around the clubs and taking over areas.

i am not saying all preteens are this way but just look closely next time and you will see what I mean. At an open house last year, I watched a 10 year old girl steel a hoola hoop right from my DD hand with her mom watching and she didn't do anything.

Younger kids should have a safe place to play just like everyone else and it shouldn't be the nursery.

Just my opinion.
 
We did Palo brunch on the Dream in early July. We were asked if we would like assistance with the buffet but we told our server we were fine and they let us deal with it on our own.
 
I wonder if the large age range for the clubs is a result of the amount of open house time they have now? one or other of the club/lab was almost always closed to kids being dropped off to allow open access
I agree on this. On our last trip on the wonder one of the clubs was almost always open house.
 
I hear what you are saying about kids of different ages being together but I have watched the older kids in evironments where little ones are there and they are too rough. Go to Nemos reef and watch how 10-13 year lids act around younger kids. They push them out of the way and cut in front of them in line for the slide and also run around knocking kids down. Our DD is three and she also is intimidated by the older kids running around the clubs and taking over areas.

i am not saying all preteens are this way but just look closely next time and you will see what I mean. At an open house last year, I watched a 10 year old girl steel a hoola hoop right from my DD hand with her mom watching and she didn't do anything.

Younger kids should have a safe place to play just like everyone else and it shouldn't be the nursery.

Just my opinion.
I have never seen this at all at Nemo's Reef. Definitely never even seen a child older than 8 or 9 in Nemo's Reef. When we had a ten year old a few years ago he wouldn't have been caught dead there and would not go in the younger clubs either. Just did not go to clubs at all.
 
As for the "help" at Palo brunch, it's been reported that the Dream class ships seem to do this, but not so much on the Magic class. Unless, of course, they are under a Noro watch. If the ship is under a noro watch, besides the help in Palo, the buffet is also not self serve.
This is good to know because that is one of the biggest complaints some of my family members mentioned about Palo when they went on the Fantasy. I will definitely have to keep that in mind when booking brunch.
 
I have never seen this at all at Nemo's Reef. Definitely never even seen a child older than 8 or 9 in Nemo's Reef. When we had a ten year old a few years ago he wouldn't have been caught dead there and would not go in the younger clubs either. Just did not go to clubs at all.
Wait until they shut the pools down for some reason..............and tons of kids migrate into the Nemos reef.

I am sure there are others on here that have experiences with kids that are too old to be in Nemos reef running around and overtaking this area. We have been on the dream 8 times or so now and I cringe every time our DD wants to go in there. Thank goodness she is old enough to swim in the pool now.
 
This is good to know because that is one of the biggest complaints some of my family members mentioned about Palo when they went on the Fantasy. I will definitely have to keep that in mind when booking brunch.
FYI...Feb. when we did Palo Brunch on the Dream we told our waiter we would like to serve ourselves....no problem.
 

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