Double magic band

[Pumpkingirl7]

I accidentally was sent 2 sets of magic bands... should I call Disney about it? Or just make sure one set is active?

 

[hiroMYhero]

I accidentally was sent 2 sets of magic bands... should I call Disney about it? Or just make sure one set is active?

Both sets should be linked to your MDX account. Check to make sure and both sets, if in MDX, are active.

You don’t need to call Disney - they don’t need to do anything with them and they won’t want them.

 

[Pumpkingirl7]

I don’t see either set active on the app. Should I add one set?

 

[hiroMYhero]

Did you check “My Profile” in the MBs and Cards section??

Disney links them to your Profile before sending them.

 

[Pumpkingirl7]

I did but only one band of the 8 I received was on there

 

[hiroMYhero]

Do you only have 1 MDX account or are others linked to yours?

The MBs show up on the “owner’s” MDX account.

 

[Pumpkingirl7]

As far as I know just the one account

 

[hiroMYhero]

Then you need to call if not all are showing up.

 

[Robo]

Have a great trip!

 

[DisneyWishes14]

Have you only checked the app or did you check the website as well? If you haven't checked MDE on the website, I would do that before you call.

 

[Thomasfouraker]

It could be the second set was sent because a number of sets were sent out prior to being linked. Would explain that entire circumstance but only a guess.

 

[Scubadaddy32]

My wife and I have multiple sets of magic bands and not all of them show up on MDE on the phone for whatever reason. They all show up on MDE on the computer however.
Like DisneyWishes14 said, check there first.