double booked? be careful...

[OneTreeHillAddict]

People who make these multiple ADR's more than likely use another name (a spouse, child, etc.) and use a different number (mobile, work, etc.) They'd be crazy to double book with the same number and name! I'm just saying, Disney can go through and cancel anything they want but it won't stop people from doing this. The only way is to do a CC ressie for every meal! What a huge pain that would be!

It's easy to make a plan and stick to it. In some cases we have changed our minds about where to eat during a trip (for example, last year we wanted to eat at GFC again w/ Cinderella instead of Chef Mickey's and they let us right in with about a 10 minute wait.) I gave the manager my CM ressie # so he could call and cancel. They were all very nice and accomodating about it. Just because you change your mind once you're at WDW doesn't mean you can't get a TS meal. We have done this many times. There's so much information on the web, even pictures of the food, so I personally don't get why someone would need to make several reservations for one meal. If we miss one of our 22 planned TS meals we'll just go for counter service if all else fails! No biggie.

 

[SoonipiLady]

It's easy to make a plan and stick to it. There's so much information on the web, even pictures of the food, so I personally don't get why someone would need to make several reservations for one meal.

And no, it isn't always easy to make a plan and stick to it.....

We travel from New England. Arriving at 6:30 in the evening. Using Magical Express. Really wanted to go to Cali Grill. Only able to get reservations on arrival night at 9:10 despite trying to get them on ANY other night (and have TA working on it too.) Now we are staying at POFQ and know it will take a while to get there. Since we travel appropriately dressed for dinner, the only way to make the reservation is if EVERYTHING goes smoothly (flight, magical express, check-in). So yes, I had a ressie at Raglan Road for around the same time. That way we can hop the boat to DTD and still get use of one of our 3 TS credits that day(we are on DxDP).

Did I feel guilty about it? Not even a little bit.

Now as it turns out, I did cancel our CG ressie right away when they announced that PI clubs would be closing at the end of September. We decided to spend our first night there since we've never been. But if not for that, I probably would've kept both ressies until we got to the resort and could decide if we could make the CG ressie.

Now, that said, once we are at the resort and settled, I do not make multiple ressies for the same time. If we change our minds about our schedule, well then I just figure we take our chances getting a TS meal that meal.

 

[amscherm]

The only thing i am worrying about is that there are 7 of us going and there are some meals we are splitting going to different resturants at the same time. How would they know if we are doubling booking or not??? They just don't automatically cancel do they???

Wouldn't they be able to see that you have 7 people in your party and 4 are going here and 3 are going there? I don't really think that is considered "double booking".... but who knows... maybe you could call them and ask....

 

[amscherm]

Good for Disney! I have seen only an occasional mention of this, but suspect it does happen! I am not a member of "the morality police" , but to think that someone would book multiple ADR's at different parks, etc. Well I hope they do cancel all their ADR's . Would serve them right!!

I have to agree... It is just a common courtesy thing..... why do it???

 

[amscherm]

But if they really want to start enforcing the no double booking rule then they are going to need to come up with a different system for recording ADRs. Most people have multiple phone numbers they can use for reservations plus there is the hotel confirmation number.

When I called last week for my ADR - they asked for my phone number - but they ALSO asked for my confirmation #. So while I could have given them several different phone numbers - I obviously only had 1 confirmation number... So maybe they are going to start using that number instead or in conjunction with the phone numbers....

 

[RACHELSMOM1]

Why would the CM just volunteer this info at 7am? I made my ADRs yesterday for Dec trip, and the CM did not mention this. I take anything I read on here with a grain of salt, it has to be proven that this is official policy. Until it comes from Disney in an official policy format, I will just suppose it to be a rumor.

 

[lilyv]

When I called last week for my ADR - they asked for my phone number - but they ALSO asked for my confirmation #. So while I could have given them several different phone numbers - I obviously only had 1 confirmation number... So maybe they are going to start using that number instead or in conjunction with the phone numbers....

They've asked for my confirmation # for awhile now, nothing new to me. I don't have one as I booked with a TA. The do ask for a phone #. Some of the CM's ask for a local contact number, others just a phone #.

The "they're going to send an email" portion of OP's message seems quite odd to me. I've never had a dining CM ask for an email address.

 

[RACHELSMOM1]

They've asked for my confirmation # for awhile now, nothing new to me. I don't have one as I booked with a TA. The do ask for a phone #. Some of the CM's ask for a local contact number, others just a phone #.

The "they're going to send an email" portion of OP's message seems quite odd to me. I've never had a dining CM ask for an email address.

That makes me suspicious of the entire post. Sorry OP but this is heresay ("a co-worker of mine called" - how would you really know the co-worker actually called at 7am?), and the "they're going to send an email" portion just doesn't make sense to me either. CMs at dining reservations have never asked for my email address when
I make ADRs. Double booking may be a problem, but until we hear anything official about this from Disney, it is a rumor.

 

[DonaldTDuck]

Maybe Disney dining need to stick with resort conformation number. Dont have a conformation number, you dont get an ADR. That simple. That way people cant call using seperate phone numbers. For those staying off site or residents of FL, have a different system for them. Ask them for their address or something.

When I called last week for my ADR - they asked for my phone number - but they ALSO asked for my confirmation #. So while I could have given them several different phone numbers - I obviously only had 1 confirmation number... So maybe they are going to start using that number instead or in conjunction with the phone numbers....

Those staying off property don't have a confirmation number to give the cm, so I don't think that's even possible without eliminating 60% of the guests from making ADRs. They ask for the number so that when you check in you can get a list of your ADRs.

 

[TheLodgeLady]

Sorry, I don't believe it. You get a different story from every CM.

Anyway, do you know the thousands, if not more ADR's are made each day!!! Just watch your confirmation number go up as you make your reservation!

It would take many CM's and many, many wasted hours to go through all those ADR's. Disney will not WASTE their time. I don't think they really care. I think just the CM's care because either they read these boards or they are tired of hearing grips from the guests!

 

[skier_pete]

Heys folks - you want to double-book, it's easy as pie. Don't give Disney a confirmation #, give them two different phone #s and two different names on two separate phone calls to them. (One under Mr. Smith and one under Mr. Jones, use your cell phone for one and your home phone for the other.) They would NEVER cancel that. As PP stated, they CAN'T use confirmation #s since you do not need to be staying on-site to get an ADR.

I always assumed the reason Disney did not police double bookings is because it would be so easy to get around as I stated above. I had a couple of double-booked ADRs, both in my name, booked back in February. We booked at 180 days out what weren't 100% sure of plans. I just called and canceled the extra ADRs two weeks ago. (I always cancel the double-bookings, I would never keep ADRs I don't intend to use.) The CM saw all my reservations and didn't say a thing about the fact that I had a couple of double booked ADRs, though I was cancelling them at the time. Interestingly, she didn't see all my reservations at once because one of them I had made with my cell phone #, so she had to look it up separately. I never use the confirmation #, since I ususally have the ADRs book before the hotel.

SkierPete

PS Flame Away!

 

[momto2inKC]

Double booking may be a problem, but until we hear anything official about this from Disney, it is a rumor.

I mentioned in another thread, but when making changes to some of our ADR's last week each time I got a new place, I was made to cancel my prior ADR right after securing the new one. It's not a 'rumor' that they are not allowing it if they catch it. They are really watching out for double bookings now. I was fine with cancelling immediately. I didn't plan on keeping them anyway.

 

[manhattan]

I do hope that they are addressing this problem, especially with all the FD. It seems everything is booked and all that is left are the not so great places. I was discussing with DH that I may just cancel the FD and book a room with a discount and not have to eat somewhere I don't want to just because it is all that is available.

But, let's see what happens.

 

[planitdad]

Disney knows this happens no doubt, but they also don't lose any money over it because they turn so many away at busy times as it is. Easy to fill a no-show. When so many start doing it that it interferes w/ a smooth running system, they'll just implement a CC deposit with a 48 hour cancel and that will be that. Disney wins, we all lose. They make more money, we lose more flexibility to cancel for legit reasons. Too bad so sad if you don't want to pay the fee.

 

[disneyfan55]

I think this is unfair. What if you can't get the "new" adr you want, you will have already cancelled your original adr, so now your left with nothing? If you are able to make a "new" adr, wouldn't the CM be able to see that you have another adr scheduled for that time and then tell you that you need to cancel it? Am I reading this wrong?

They will check to make sure your new request is available before cancelling the old one.

 

[disneyfan55]

Heys folks - you want to double-book, it's easy as pie. Don't give Disney a confirmation #, give them two different phone #s and two different names on two separate phone calls to them. (One under Mr. Smith and one under Mr. Jones, use your cell phone for one and your home phone for the other.) They would NEVER cancel that. As PP stated, they CAN'T use confirmation #s since you do not need to be staying on-site to get an ADR.

I always assumed the reason Disney did not police double bookings is because it would be so easy to get around as I stated above. I had a couple of double-booked ADRs, both in my name, booked back in February. We booked at 180 days out what weren't 100% sure of plans. I just called and canceled the extra ADRs two weeks ago. (I always cancel the double-bookings, I would never keep ADRs I don't intend to use.) The CM saw all my reservations and didn't say a thing about the fact that I had a couple of double booked ADRs, though I was cancelling them at the time. Interestingly, she didn't see all my reservations at once because one of them I had made with my cell phone #, so she had to look it up separately. I never use the confirmation #, since I ususally have the ADRs book before the hotel.

SkierPete

PS Flame Away!

It's good that you at least cancelled the doubles, but all that time someone else may not have been albe to get a reservation while you held 2, it's just not fair or considerate.

 

[Haley]

Sorry, I don't believe it. You get a different story from every CM.

Anyway, do you know the thousands, if not more ADR's are made each day!!! Just watch your confirmation number go up as you make your reservation!

It would take many CM's and many, many wasted hours to go through all those ADR's. Disney will not WASTE their time. I don't think they really care. I think just the CM's care because either they read these boards or they are tired of hearing grips from the guests!

I agree! All the dining CM's need is your phone number and name- you don't have to give them a confirmation number, resort you are staying at, etc. I think they ask for confirmation number to maybe try and upsell the DDP and ask which resort you are staying at so they can say "allow an hour travel time", etc.

 

[bentleygirl22]

what is a double bookings ??
because i have 2 adrs everyday we are at disney ...
But one is for Breakfast which we plan to pay out of pocket for
and one for dinner which we will use the dining plan on

thats not double bookings is it?

because we are planning on going to both ???

 

[Disney8704]

No your fine. Double bookings is like say you have a Chef Mickeys ADR for 8am and Kona Cafe for 8:30am. That would be classified as a double booking.

If you have an ADR from like 7-10am and then one between 11:30am - 4pm and then one from 4pm - 9pm, your in the clear. You cant just have 2 breakfast, 2 lunch or 2 dinners booked for the same time frame on the same day.

what is a double bookings ??
because i have 2 adrs everyday we are at disney ...
But one is for Breakfast which we plan to pay out of pocket for
and one for dinner which we will use the dining plan on

thats not double bookings is it?

because we are planning on going to both ???

 

[Tricia1972]

I can see where you'd legitimately have double bookings and I don't see how Disney could fairly crack down on it.

Fact is there are many people at Disney who know someone either from the area or someone else who is at Disney at the same time.

In our case we travel in a large group. My mom and Dad. DH, Me, our three sons. My sister.

Let's say one night Mom and Dad meet up with my aunt and her husband.

DH and I take the kids and meet up with friends from Vero.

My sister meets up with friends from school in Orlando.

All of us are staying in our DVC room - so the resort number would be the same, yet I could be legitimately making reservations for 14-20 people for dinner. I can tie it to my mom's phone, my sisters phone and my phone number - all within guidelines.

From what I've read here - Disney has some magical way of linking the three separate numbers and canceling our reservations?

That just does not make sense. I think that it's more a case of CM's wanting to take double booking into their own hands and they 'accidentally' delete reservations - which is why we don't see all double bookings canceled, just some.

Are bookings abused - yes.

Should they be abused - no. But...

Are the restaurants still full - yes.

Is Disney willing to take the extra expense of a company wide crack down on abusers, when they are still making full revenue at the restaurants? I would be surprised.