I just got done adjusting some ADRs and adding little Birthday notes to them. I had such a great CM. I just love when I call and get CMs that really understand the point of WDW and how great the magic is. You know....the ones that get excited with you, point out what great restaurants you are going to, how much fun it's going to be. It's about a 50/50 chance in getting just a "phone operator" versus a real "Disney Cast Member". You know what I mean? There is such a difference! Just had to share...... 
