Goods: Size and ammenities of the villas, proximity to "The World", recreational offerings on site, general upkeep of the grounds area.
Bads: Upkeep of the villas (iron burns in carpet, leaky air conditioner, chipped and marked-up coffee and end tables, leaky washing machine, missing inventory including 2 ash trays, mop, pot holders, bath mats, and several knives), friendliness of phone operators, friendliness of activity center staff (told one gentlemen he should just buy his son a bike because the boy returned it late), significant mold build-up around the pool nearest our villa...pool 4 I believe, friendliness of staff at Joes pool bar and Cabana...pool 13 I believe (closed up around 1:15 when operational hours stated otherwise and when inquired to food options as stated on sign board was told that we could "call pizza hut, they have food...we've no food today").
Considering we basically used it between park visits, it wasn't really that bad. If we had focused our trip on staying at the resort, I might have been quite disappointed. We got it through RCI with their getaway program (rentals and excess inventory). No tour requirement existed. I did do themaintenance meeting out of curiosity as I had heard so much about it. The honesty of their salespeople was quite disheartening. It was well beyond typical sales pitch and more to the point of flat out lying. I was told that I was coded as a special "invite" by RCI. I booked off the website doing a general search. My sales person (oops guest service agent) never heard of my timeshare company (Fairfield) but did know that they have gone from a deeded system to a right to use system. I was told that I was not at a sales presentation, but I was later asked to sign that I declined their offer of a foreclosure unit for $7900. Fortunately, I was ready and prepared. Hopefully I frustrated the guest service agent because I was prepared for most of his pitch. It ended up taking almost 45 minutes(not the 10-15 promised). I can imagine it being much longer if I had let him spiel.
