Does anyone else have this problem?

[rosemary123]

Hi there,

We are renewing our Vows on the Cruise Line in December 2003 and am finding Disney very frustrating at the time it takes them to reply to my emails.

I feel totally out of control of the whole thing, and wish they would respond sooner. I emailed them 9 days ago and have still not had a reply and sometimes when they do reply they don't always answer all my questions.

Anyone else had this problem, and if so how did you cope with it?

From a very worried bride to be

 

[Fantasia Sam]

Yes I can see how that would be frustrating.
Disney are there to help you and of course they should get back to you.

I tend to put Priority on my Emails and also highlight the questions I need answering and when I need it answered. I also ask that they confirm the email that I have sent.

If all else fails give them a call direct and ask to speak to your contact if not ask to speak to their superior and explain how you feel.


Let us know what happens