do you need a doctor's letter?

NLK

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Dec 23, 2002
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My husband and I are going to WDW in a few days. The problem is that in the past month he has been hospitalized for complications due to pneumonia. We are planning on getting him an ECV rental since he can't walk very far without getting very winded and the added heat. We also have some questions about GAC. Do we need a letter from the doctor as to his illness? Would it make it easy for us to receive a GAC? Also any recommendation for ECV companies that will deliver to a rental house off sight? Thanks for all the help.
 
You do not need a doctor's letter and with an ECV, he may not need a Guest Assistance Card at all. The GAC is not needed to bring an ECV or wheelchair into lines. Many lines are wheelchair accessible thru the whole line. If what he needs us an accessible entrance, the CMs will route him to the correct place for that attraction just with seeing the ECV. the GAC is more meant for invisible things.
You will find more information about GACs in post #6 Of the disABILITIES FAQs thread. Post 2 of that thread has information about renting ECVs and wheelchairs. The thread is located near the top of this board or you can use a link in my signature to get there.
 
My husband and I are going to WDW in a few days. The problem is that in the past month he has been hospitalized for complications due to pneumonia. We are planning on getting him an ECV rental since he can't walk very far without getting very winded and the added heat. We also have some questions about GAC. Do we need a letter from the doctor as to his illness? Would it make it easy for us to receive a GAC? Also any recommendation for ECV companies that will deliver to a rental house off sight? Thanks for all the help.

What Sue said in response is true, we are currently at WDW - BUT, because of an experience I had today getting a GAC, I would say YES, get a doctor's note and be specific about whatever limitations your DH has. Disney evidentially has changed their GAC policies due to several people abusing the wheelchair "power". Folks with a mobility need used to a GAC. If being in the standby line for over 90 minutes in an ECV is ok with everyone, then just keep with the ECV and go with that. But, if the doctor does not think this would be a good idea and that your DH should limit his cue-time, then you will want to get some sort of documentation.

I will post a note about my experience today in more detail.

There are several suggested companies for ECV rentals that deliver to rental houses on this board.
 
Only time for a short reply, but most attraction queues, especially at AK and the Studio are wheelchair and ECV accessible. You don't need a GAC to use the accessible line in those cases because it is the same line as everyone else is using.

Epcot and MK are older parks and were not built with accessibility in mind. They have some attractions where the main line is not accessible and you do need to use another access point. If that is the only point that is accessible, you don't need a GAC to use that access point. That doesn't mean the different access point will be faster. Just that it will be accessible.

WDW has been slowly adding accessibility to the main lines where they can. This is not to curb 'abuse' by people with wheelchairs/ECVs, but is because the ADA requires 'Mainstream Access', rather than 'special treatment' for people with disabilities as much as possible.
Because of these changes in ride access, what was the only 'accessible entrance' on one trip for people with mobility needs may not be the only way in on the next trip. This can be confusing to people who have always used a particular way to get into a particular attraction, so check the Guidebook/Guidemap for Guests with Disabilities that you can pick up at Guest Relations for the correct entry point to use.

This is what is written in post #6 of the disABILITIES FAQs thread about GACs: (You can get to that thread with the link in my signature or you can find the thread near the top of this board.
Do I need a letter from the doctor?
No.
You don't need a doctor's letter and the CM is likely to not want to look at it because the letters are often not very helpful to the CM. Some people DO feel more confident asking for a GAC if they have a letter, but a letter is not required. According to the ADA (Americans with Disabilities Act) you can not be required to provide proof of a disability.
You can choose to show proof, but can't be required. If you do have a letter, it should reflect your needs, not your diagnosis.
(For example, a letter that says "My patient has xxxxxx and can't wait in lines. Please extend every possible consideration." is not helpful.)


There is a lot more in that post about GACs, including ideas on how to decide if you need one. I would encourage anyone who is using a wheelchair/ECV or thinks they might need a GAC to read it.
I wrote the information from our experiences spending about 20 days a year at different times at WDW. I had a lot of input, suggestions and information from CMs who work in Guest Relations at the parks in order to make sure the information is accurate. I recently had a CM review that post to make sure nothing had changed and she said it was still the current information/process.
 















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