We've stayed here on quite a few occasions back when discounts were better. With the rack increase and discounts less, we've moved on to the WL. When we stayed there, during the day its quite crowded, we didn't go peak season either, and some days alittle much. Late evenings the resort quiets down alot, most guests are just the resort guests and everything is wonderful. The volcano can and did get real crowded, don't know if there were outsiders in the pool, no one was checking ID's and lounges and tables were hard to be had. Quiet pool was empty most times but I didn't pay good money to swim away from the draw, main pool.
AS I stated with the price increase, separate longhouses, increased crowds and short discounts, we felt it wasn't worth the effort. Don't get me wrong, its a fantastic resort and if a good didcount came out we'd stay again but until then, WL gets our money.