goofy4tink
No tags...not needed! Transportation moderator
- Joined
- May 2, 2002
- Messages
- 54,711
For the trip back to the airport, the luggage check stand in the resort is part of the airline system, not part of the Disney system, so the airlines are responsible for claims.
For the trip to Disney, the DME luggage handling is part of the Disney system. Of course Disney wants to deny as many claims as possible and formally disallowing non-DME guests' use of the luggage service allows a chunk of those claims to be denied quickly.
However once the yellow tagged luggage gets to Orlando, it is easier for DME to deliver it all to the resorts instead of recull that belonging to non-DME guests and leaving it behind.
I may still need more coffee this morning, but for the life of me, I can't see what you're saying here. What in heaven's name would non-Disney guest luggage have to do with anything?
HH is correct....luggage handling for DME is going to be costly. The handling of tagged bags goes through several different areas..which means each bag gets 'touched' by several different pairs of hands..which in turn means more payroll..somewhere down the line. It takes more than one person to process the bags for up to 40+ guests (the number of guests on a bus at any given time), but only one person to drive the bus with those guests on it.
As far as claims go...sure, this is the sticking point with not riding the bus but sending your bags with DME. If you don't check in at the DME counter (or CM by the line), DME has no idea you are there, they aren't 'looking' for your bags. Yes, they will move every yellow tagged bag that comes through. Each bag is supposed to be scanned at several points. Now, when you get to DME checkin, they will ask you how many bags you checked...yes, I have been asked that when bypassing the counter line. So...you tell them you have 5 checked bags. They imput it into the system..at least that's what it looks like they're doing to me. As your bags come through the 'system', each one is scanned and it shows as arrived in the system. If only 4 bags get scanned, out of your 5, they will know that one is missing. Now....this may not happen, it is just how I have been told it works. So, now they are looking for that one missing bag.
But...if you don't check in, and your 5th bag doesn't show up..how the heck do you suppose DME is going to realize you are missing a bag??? So, the only way it will become obvious is when you get to your room, possibly many hours later, and realize you are missing a bag. If you go to the resort, checkin and then head to a park, you won't know until very late that a bag has not made it to your room.
Does this happen often? No. I think many bags are delayed due to airline handling, but the guest hangs the blame on DME being late with baggage delivery. If they get a bag or two late, they tend to think DME just didn't handle the baggage quickly enough, when it may very well have been that the airline delayed, or misdirected, those bags.